Pengaruh Organizational Justice, Organizational Culture, dan Person-related Hostility terhadap Turnover Intention yang Dimediasi oleh Job Stress dan Fatigue pada Tenaga Kesehatan di RS X

Authors

  • Sabrina Sabrina Universitas Pelita Harapan
  • Yohana F. Cahya Palupi Meilani Universitas Pelita Harapan

DOI:

https://doi.org/10.37034/jems.v7i4.145

Keywords:

Budaya Organisasi, Keadilan Organisasi, Permusuhan yang Berhubungan dengan Orang, Niat Keluar, Stres Kerja

Abstract

Proporsi yang memadai antara tenaga kesehatan dengan pasien merupakan hal yang krusial dalam upaya memberikan perawatan yang terbaik bagi pasien, Berdasarkan data yang dimuat pada dokumen target rasio tenaga kesehatan tahun 2022, seluruh target rasio tenaga kesehatan nasional per 1000 penduduk belum terpenuhi. Tujuan dari penelitian ini adalah untuk mengetahui pengaruh organizational justice, organizational culture, dan person-related hostility terhadap turnover intention yang dimediasi oleh job stress dan fatigue pada tenaga kesehatan di RS X. Metode cross-sectional digunakan untuk mendapatkan data kuantitatif dari kuesioner online. Kuesioner dimodifikasi berdasarkan pertanyaan yang sudah ada dari literatur sebelumnya. Data dikumpulkan secara sensus dari 91 tenaga kesehatan pegawai tetap yang sudah bekerja selama minimal 1 tahun di RS X. Analisis data dilakukan menggunakan SmartPLS 4.0. Hasil penelitian menunjukkan bahwa terdapat hubungan yang signifikan antara person-related hostility terhadap turnover intention dengan job stress dan fatigue sebagai mediasi, tetapi tidak terdapat hubungan yang signifikan antara organizational justice dan organizational culture terhadap variabel lainnya.

References

Handhoko, H. M. A., & Dhamanti, I. (2024). Pengaruh Turnover Intention terhadap Job Performance Tenaga Kesehatan di Rumah Sakit: Literature Review. Jurnal Kesehatan Tambusai, 5(2), 5786–5792.

Kementrian Kesehatan Republik Indonesia. (2022). Dokumen Target Rasio Tenaga Kesehatan. Kementrian Kesehatan Republik Indonesia.

Poon, Y. S. R., Lin, Y. P., Griffiths, P., Yong, K. K., Seah, B., & Liaw, S. Y. (2022). A global overview of healthcare workers’ turnover intention amid COVID-19 pandemic: a systematic review with future directions. Human resources for health, 20(1), 70. https://doi.org/10.1186/s12960-022-00764-7

Zahednezhad, H., Hoseini, M. A., Ebadi, A., Farokhnezhad Afshar, P., & Ghanei Gheshlagh, R. (2020). Investigating the Relationship Between Organizational Justice, Job Satisfaction, and Intention to Leave the Nursing Profession: A Cross-sectional Study. Journal of Advanced Nursing, 77(4), 1741–1750. https://doi.org/10.1111/jan.14717

Lee, E., & Jang, I. (2020). Nurses’ Fatigue, Job Stress, Organizational Culture, and Turnover Intention: A Culture–Work–Health Model. Western Journal of Nursing Research, 42(2), 108–116. https://doi.org/10.1177/0193945919839189

Kiptulon, E. K., Elmadani, M., Limungi, G. M., Simon, K., Tóth, L., Horvath, E., Szollosi, A., Galgalo D. A., Mate, O., Siket, A. U. (2024). Transforming Nursing Work Environments: The Impact of Organizational Culture on Work- Related Stress Among Nurses: A Systematic Review. BMC Health Services Research, 24(1526). BioMed Central Ltd. https://doi.org/10.1186/s12913- 024-12003-x

Susanti, V., & Wahidi, K. R. (2020). Analisis Pengaruh Organizational Citizenship Behavior (OCB) dan Komitmen Organisasional terhadap Turnover Intention Perawat di Rumah Sakit Mekar Sari. Journal of Hospital Management ISSN, 3(2), 392–401.

Noor, N., Rehman, S., Ahmed, Y., Sarmad, M., & Mehmood, R. (2023). Discriminatory Practices and Poor Job Performance: A Study of Person-related Hostility Among Nursing Staff. Heliyon, 9(3). https://doi.org/10.1016/j.heliyon.2023.e14351

Noor, N., Rehman, S., Ahmed, Y., Rizwan, S., & Sarmad, M. (2024). Why do Nurses Leave Their Jobs? Understanding Person-Related Hostility in the Healthcare Sector of Pakistan. PLoS ONE, 19(6). https://doi.org/10.1371/journal.pone.0298581

Sekaran, U., & Bougie, R. (2016). An Easy Way to Help Students Learn, Collaborate, and Grow (7th ed.). Chichester: John Wiley & Sons Ltd. Retrieved from www.wileypluslearningspace.com

Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2022). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM) Third Edition (3rd ed.). Springer Nature.

Gracya, R. (2023). Analysis of the Actual Usage of Local Government Property Management Information System Using Technology Acceptance Model Approach in Yapen Island District Government. Journal of Social and Economics Research, 5(1), 78–90.

Solimun, S., Fernande, A. A. R., & Nurjannah, N. (2017). Metode Statistika Multivariat Pemodelan Persamaan Struktural (SEM) Pendekatan WarpPLS. Malang: Universitas Brawijaya Press.

Bhaskoro, H., Noermijati, N., & Suryadi, N. (2024). The Effect of Organizational Justice and Workload on Turnover Intention with Job Stress as a Mediating Variable. Journal of Management, Economic, and Financial, 2(1), 23-32. https://doi.org/10.59261/jmef.v2i1.18

Abbaszadeh, R., Ahmadi, F., Khoobi, M., Kazemnejad, A., & Vaismoradi, M. (2025). Contributors to fatigue among nurses working in critical care units: A qualitative study. Nursing in critical care, 30(2). https://doi.org/10.1111/nicc.13091

Alias, M. (2024). The Influence of Job Stress and Incentives Employee Turnover Intention at Yapika Gowa General Hospital. Journal of Research in Social Science And Humanities, 4(1). https://doi.org/10.47679/jrssh.v4i1.139

An, M., Heo, S., Hwang, Y. Y., Kim, J. S., & Lee, Y. (2022). Factors Affecting Turnover Intention among New Graduate Nurses: Focusing on Job Stress and Sleep Disturbance. Healthcare (Switzerland), 10(6). https://doi.org/10.3390/healthcare10061122

Lönnqvist, K., Flinkman, M., Vehviläinen‐Julkunen, K., & Elovainio, M. (2022). Organizational justice among registered nurses: A scoping review. International journal of nursing practice, 28(1). https://doi.org/10.1111/ijn.12983

Downloads

Published

2025-07-06

How to Cite

Sabrina, S., & Meilani, Y. F. C. P. (2025). Pengaruh Organizational Justice, Organizational Culture, dan Person-related Hostility terhadap Turnover Intention yang Dimediasi oleh Job Stress dan Fatigue pada Tenaga Kesehatan di RS X. Journal of Economics and Management Scienties, 7(4), 467–474. https://doi.org/10.37034/jems.v7i4.145

Issue

Section

Articles