Algorithmic Management and Employee Autonomy: Impacts on Creativity in Remote First Companies

Authors

  • Medi Wusono Universitas Riau Kepulauan
  • Mira Yona Universitas Riau Kepulauan
  • Yannik Ariyati Universitas Riau Kepulauan
  • Rahman Hasibuan Universitas Riau Kepulauan
  • Hanafi Siregar Universitas Riau Kepulauan
  • Habibuddin Nasution Universitas Riau Kepulauan
  • Wilmar Simanjuntak Universitas Riau Kepulauan
  • Peromikha Barus Universitas Riau Kepulauan
  • Siti Yolanda Universitas Riau Kepulauan

DOI:

https://doi.org/10.37034/jems.v8i1.288

Keywords:

Algorithmic Management, Employee Autonomy, Creative Work, Remote First Companies, Digital Oversight

Abstract

This study explores the influence of algorithmic management on employee autonomy and creativity within remote first companies. As organizations increasingly rely on automated systems to assign tasks, monitor performance, and standardize workflows, concerns arise about how such systems impact workers' creative capacities. Using a qualitative case study approach, data were collected through semi-structured interviews with 15 employees across various digital industries. Thematic analysis revealed that while algorithmic oversight enhances operational clarity and consistency, it also imposes rigid structures that often reduce discretionary decision making and psychological safety. Autonomy emerged as a key mediating factor: employees who retained some control over how they worked were more likely to report creative engagement, while those facing strict digital control reported demotivation and cognitive fatigue. Emotional responses, such as anxiety, trust, and detachment, were also found to shape creative outcomes. The study further identified design implications for algorithmic systems, emphasizing transparency, human override mechanisms, and participatory features that support innovation. These findings suggest that creativity and algorithmic management are not mutually exclusive but require careful system design that balances control with employee empowerment. The research contributes to a deeper understanding of how digital oversight affects innovation in distributed work settings and offers practical guidance for organizations navigating remote workforce management through algorithms.

References

Kellogg, K. C., Valentine, M. A., & Christin, A. (2020). Algorithms at work: The new contested terrain of control. Academy of Management Annals, 14(1), 366–410. https://doi.org/10.5465/annals.2018.0174

Jarrahi, M. H., Newlands, G., Lee, M. K., Wolf, C. T., Kinder, E., & Sutherland, W. (2021). Algorithmic management in a work context. Big Data & Society, 8(2), 1–14. https://doi.org/10.1177/20539517211020332

Wood, A. J., Graham, M., Lehdonvirta, V., & Hjorth, I. (2019). Good gig, bad gig: Autonomy and algorithmic control in the global gig economy. Work, Employment and Society, 33(1), 56–75. https://doi.org/10.1177/0950017018785616

Hu, Y., Zheng, S., Chong, A. Y. L., Lim, E. T., & Tan, C. W. (2024). Preparing ecosystems for platformization: Insights from multiple case studies. Information Systems Journal, 34(4), 1004-1036. https://doi.org/10.1111/isj.12467

Barratt, T., Goods, C., & Veen, A. (2020). ‘I’m my own boss…’: Active intermediation and ‘entrepreneurial’ worker agency in the Australian gig-economy. Environment and Planning A: Economy and Space, 52(8), 1643–1661. https://doi.org/10.1177/0308518X20914346

Laursen, C. S., Nielsen, M. L., & Dyreborg, J. (2021). Young workers on digital labor platforms: Uncovering the double autonomy paradox. Nordic Journal of Working Life Studies, 11(4), 65–84. https://doi.org/10.18291/njwls.127867

Rani, U., & Furrer, M. (2021). Digital labour platforms and new forms of flexible work in developing countries: Algorithmic control and workers’ autonomy. Competition & Change, 25(2), 212–236. https://doi.org/10.1177/1024529420905187

Rahman, H. A. (2021). The invisible cage: Workers’ reactivity to opaque algorithmic evaluations. Administrative Science Quarterly, 66(4), 945–988. https://doi.org/10.1177/00018392211010118

Leonardi, P. M., & Treem, J. W. (2020). Behavioral visibility: A new paradigm for organization studies in the age of digitization, digitalization, and datafication. Organization Studies, 41(12), 1601–1625. https://doi.org/10.1177/0170840620970728

Tønnessen, Ø., & Flåten, B.-T. (2023). Work from home and collective creativity: Exploring the experiences of IT professionals. Cogent Business & Management, 10(3), 2262219. https://doi.org/10.1080/23311975.2023.2262219

Santiago-Torner, C. (2024). Creativity and emotional exhaustion in virtual work environments: The ambiguous role of work autonomy. European Journal of Investigation in Health, Psychology and Education, 14(7), 2087–2100. https://doi.org/10.3390/ejihpe14070139

Orlandi, L. B., Pocek, J., Kraus, S., Zardini, A., & Rossignoli, C. (2024). Digital workers’ stress: The role of digital creativity in the future jobs. Journal of Innovation & Knowledge, 9(2), 100492. https://doi.org/10.1016/j.jik.2024.100492

Veith, C., Minciu, M., & Bojin, D. C. (2025). Understanding the dynamics of telework: A Job Demands Resources model based qualitative analysis of employee and managerial experiences in Romania. Journal of Theoretical and Applied Electronic Commerce Research, 20(2), 104. https://doi.org/10.3390/jtaer20020104

Maulana, N., & Syamsunasir, S. (2025). The effect of remote work on creativity and productivity in creative agencies. Dinasti International Journal of Management Science, 6(4), 974–990. https://doi.org/10.38035/dijms.v6i4.4386

Bakker, A. B., & Demerouti, E. (2007). The Job Demands Resources model: State of the art. Journal of Managerial Psychology, 22(3), 309–328. https://doi.org/10.1108/02683940710733115

Santiago-Torner, C. (2023). The influence of teleworking on creative performance by employees with high academic training: The mediating role of work autonomy, self-efficacy, and creative self-efficacy. Revista Galega de Economía, 32(1), 1-26. https://doi.org/10.15304/rge.32.1.8788

Lee, G. K., Lampel, J., & Shapira, Z. (2020). After the storm has passed: Translating crisis experience into useful knowledge. Organization Science, 31(4), 1037-1051. https://doi.org/10.1287/orsc.2020.1366

Downloads

Published

2025-11-26

How to Cite

Wusono, M., Yona, M., Ariyati, Y., Hasibuan, R., Siregar, H., Nasution, H., … Yolanda, S. (2025). Algorithmic Management and Employee Autonomy: Impacts on Creativity in Remote First Companies. Journal of Economics and Management Scienties, 8(1), 315–321. https://doi.org/10.37034/jems.v8i1.288