ZAKI, Muhammad; SUTABRI, Tata. Analisis Manajemen Layanan Teknologi Informasi Perpustakaan SMK Negeri 5 Palembang Menggunakan Framework ITIL. Journal of Economics and Management Scienties, [S. l.], v. 5, n. 4, p. 200–205, 2023. DOI: 10.37034/jems.v5i4.23. Disponível em: https://jems.ink/index.php/JEMS/article/view/23. Acesso em: 4 nov. 2025.