DJOLIN, Kevin Nathanael Saputra; SUTRISNO, Timotius F C W; ANDRINA, Anak Agung Ayu Puty. Achievement Operation Performance: The Role of Soft TQM to Business Performance. Journal of Economics and Management Scienties, [S. l.], v. 8, n. 1, p. 353–359, 2025. DOI: 10.37034/jems.v8i1.276. Disponível em: https://jems.ink/index.php/JEMS/article/view/276. Acesso em: 21 dec. 2025.