Journal of Economics and Management Scienties
type: channel
description: Journal of Economics and Management Scienties is a journal published by SAFE-Network. Publish four times a year in March, June, September, and December. The aim of this journal is to provide a venue for academicians, researchers, and practitioners for publishing original research articles or review articles. The language used in this journal is English or Indonesian. The scope of the articles published in this journal deal with a broad range of topics in Social and Economics. Journal of Economics and Management Scienties is a peer-reviewed open access journal covering applied issues in micro and macroeconomics, including (but not limited to): Political Economy; Law and Economics; Environmental Economics; Innovation Economics; Health Economics; Gender Economics; International Trade & Development; Industrial Organization; International Economics; Labor Economics; Finance; Money and Banking, and Green Growth. Important Dates: Paper Submission Date: Any time Online Publication Date: Last date of March, June, September, December
publisher: SAFE-Network
language: en-US
publication name: Journal of Economics and Management Scienties
issn: 2655-1934
items: Digital Transformation and Resilient Business Models: Unlocking Competitive Advantage in Post-Pandemic SMEs
items: Peran Sistem Informasi Manajemen, Lingkungan Kerja, dan Pelatihan dalam Meningkatkan Kinerja Pegawai
items: Tujuan Pembangunan Berkelanjutan Desa: Strategi Alokasi Anggaran Desa Berbasis Prioritas yang Berlandaskan Kinerja Sosial, Ekonomi, dan Lingkungan
items: Enhancing Management Effectiveness of the Teacher Educational Program through Job Cards and Activity Control
items: Pengaruh Brand Image, Pengetahuan, Persepsi terhadap Minat Menabung di Bank Syariah dengan Religiusitas sebagai Moderasi
items: Work Environment and Career Development Opportunities on Salesman Performance: The Mediating Role of Job Satisfaction in Pasukan Garuda PT HM Sampoerna
items: Analisis Penerapan Anggaran Dana terhadap Kinerja pada BPJS Ketenagakerjaan Cabang Medan Utara
items: Analysis of Digital Marketing Utilization: Prospects for Implementing Artificial Intelligence-Based Chatbots in Madura Snack Micro, Small, and Medium Enterprises (MSMEs)
items: Analysis of the Application of Depreciation Methods, Useful Life, and Revaluation of Fixed Assets on Financial Performance at PT Perkebunan Nusantara IV Regional I
items: Determinasi Nilai Perusahaan dengan Profitabilitas sebagai Mediasi: Studi Kasus pada Perusahaan Sektor Energi
items: https://jems.ink/index.php/JEMS/article/view/247
items: Digital Marketing and Sales Performance Perceptions among Rural MSMEs: A Study in Sawang District, North Aceh
items: Optimalisasi Manajemen Proyek dan Evaluasi Kinerja Pembangunan Proyek di Ciputra Grup
items: Evaluating the Financial Performance of Indonesian Fintech Lending Firms During and Post COVID-19
items: Cultural and Environmental Services in Batang Arau River: Heritage and Sustainability
items: Linking Competence and Work Discipline to Employee Performance Through Job Satisfaction Mediation
items: Predicting Book Return Delays in Airlangga University Library: A Machine Learning Approach
items: Optimizing Digital Platforms as a Strategy to Improve the Skills of Creative Industry Players in MSMEs Assisted by CIC Hub Cirebon
items: Risk Management in SMEs: A Resilience-Based Approach for Business Sustainability
items: https://jems.ink/index.php/JEMS/article/view/239
items: Adoption of Artificial Intelligence (AI) in Small and Medium Enterprise E-Commerce to Improve Marketing Performance
items: Analisis Digital Marketing, Knowledge Sharing, E-WOM terhadap Niat Pembelian Layanan Program Bayi Tabung melalui Kepercayaan Konsumen
items: Pengaruh Antara Kualitas Layanan, Citra Destinasi Terhadap Kepuasan Wisatawan pada UMKM di Kawasan Wisata Kereng Bangkirai di Palangkaraya
items: Kepuasan Pelayanan sebagai Jembatan antara Kualitas Fasilitas dan Waktu Tunggu terhadap Loyalitas Pasien Rumah Sakit
items: Analyzing Stakeholder Roles and Collaboration in the Development of Village-Owned Enterprises in Indonesia
items: Determinasi Disiplin, Beban Kerja, dan Kompetensi terhadap Kinerja Pegawai di Lingkungan Rumah Sakit Umum Daerah
items: Bibliometric Analysis of the Development of Research on Transformational Leadership in Social Organizations
items: Pengaruh Brand Congruence terhadap Intention to Join Community dengan Word-of-Mouth sebagai Variabel Moderator pada Komunitas Musik Orkes Kota Pahlawan
items: Analisis Pengaruh Makro Ekonomi Terhadap Perkembangan Indeks Saham di BSI Pada Tahun 2021-2024
items: Optimasi Strategi Supply Chain LPG Terminal Sekong dan Terminal Priok PT PP untuk Meningkatkan Efisiensi Operasional Penyaluran Bulk LPG di Wilayah Jawa Bagian Barat
items: The Influence of Transparency, Accountability, and Responsiveness on Public Trust in Padang Command Center 112 Services
items: Effectiveness of Regional Financial Management in the Regional Government and Autonomy Bureau of the Regional Secretariat of Sumatera Province
items: The Role of Digital Transformation in Enhancing Human Resource Management Practices in Global Organizations
items: Efek Job Relevant Information dan Desentralisasi atas Partisipasi Penyusunan Anggaran terhadap Kinerja Manajerial (Studi Empiris pada Dinas Kesehatan Kabupaten Kupang)
items: The Influence of Organizational Culture and Leadership Style on Employees' Innovative Work Behavior at the South Coast Regional Planning Agency with Innovation Willingness as an Intervening Variable
items: Analisis Pengaruh Kualitas Sumber Daya Aparatur Desa terhadap Kinerja Pelayanan Publik di Desa Simangambat Hutagodang, Kabupaten Tapanuli Selatan
items: Resilent by Design: 4A-Driven Sustainable Tourism Recovery in Tanjung Lesung Special Economic Zone (SEZ)
items: Transparansi, Akuntabilitas, dan Opini Audit: Cerminan Tata Kelola Daerah di Indonesia
items: Analysis of Generation Z Consumer Behavior in Online Purchases: Purchase Habits and Brand Preferences in the Digital Era
items: Adaptive Leadership 5.0: Integration of AI and Emotional Intelligence (EQ) in the Organizational Transformation Process of Bank Muamalat West Sumatra in the Vuca Era
items: Algorithmic Management and Employee Autonomy: Impacts on Creativity in Remote First Companies
items: Identify Key Drivers of Patient Dissatisfaction: Applying Importance-Performance Mapping Analysis (IPMA)
items: Exploring the Digital Entrepreneurship Ecosystem in Indonesian Higher Education: Barriers, Enablers, and Strategic Empowerment
items: Kelelahan Digital dan Kreativitas: Menyelidiki Peran Empowerment dalam Hubungan antara Digital Fatigue dan Kreativitas
items: Kajian Kajian Persepsi Masyarakat terhadap Akad Murabahah dan Musyarakah dalam Sistem Pembiayaan Syariah di Desa Sei Semayang
items: Achievement Operation Performance: The Role of Soft TQM to Business Performance
items: Building Trust in E-Commerce Platform: The Effect of TAM Factor to Repurchase Intention
items: Entrepreneurship, Innovation, and Business Environment Adaptation: Determinants of Culinary SMEs’ Performance in Semarang
items: The Role of Biodiversity Potential in Sustainable Ecotourism Development Strategy: A Case Study of Mount Sigogor Nature Reserve and Mount Picis Nature Reserve
items: Pengaruh Karakteristik Pekerjaan, Kepuasan Kerja terhadap Komitmen Karyawan Melalui Kedisiplinan

Digital Transformation and Resilient Business Models: Unlocking Competitive Advantage in Post-Pandemic SMEs
type: item
description: This study explores the role of digital transformation in enhancing the resilience and competitive advantage of Small and Medium Enterprises (SMEs) in the post-pandemic era. Through both qualitative and quantitative analyses, the study examines how SMEs have adopted digital technologies, such as e-commerce, cloud computing, and customer relationship management (CRM), to overcome challenges posed by the pandemic and build sustainable advantages. The findings reveal that digital transformation has a significant positive impact on business resilience, operational efficiency, and customer satisfaction. However, challenges such as limited skilled human resources and high initial investment costs remain barriers to full adoption. The study offers practical implications for SME owners and policymakers, emphasizing the need for strategic investments in digital skills and technology, as well as supportive policies to reduce barriers to digital transformation. Despite some limitations, the study contributes to the literature on resilient business models and the role of digital transformation in SMEs.
creator: Sitta Kusuma
rights: Copyright (c) 2025 Sitta Kusuma https://creativecommons.org/licenses/by/4.0
license: https://creativecommons.org/licenses/by/4.0
date: 2025-10-01
publication date: 2025-10-01
starting page: 1
ending page: 6
doi: 10.37034/jems.v8i1.248

Peran Sistem Informasi Manajemen, Lingkungan Kerja, dan Pelatihan dalam Meningkatkan Kinerja Pegawai
type: item
description: Penelitian ini bertujuan untuk menganalisis peran sistem informasi manajemen, lingkungan kerja, dan pelatihan dalam meningkatkan kinerja pegawai pada PT Indosat. Latar belakang penelitian didasarkan pada pentingnya pemanfaatan teknologi informasi, kondisi lingkungan kerja yang kondusif, serta efektivitas pelatihan sebagai faktor yang berpotensi memengaruhi produktivitas pegawai di era persaingan industri telekomunikasi yang semakin ketat. Penelitian menggunakan pendekatan kuantitatif dengan metode survei, melibatkan 77 pegawai sebagai responden. Instrumen penelitian berupa kuesioner yang telah diuji validitas dan reliabilitasnya, dengan analisis data dilakukan menggunakan metode Partial Least Square (PLS) untuk menguji hubungan antar variabel. Hasil penelitian menunjukkan bahwa sistem informasi manajemen berpengaruh positif dan signifikan terhadap kinerja pegawai. Hal ini menegaskan bahwa penggunaan sistem informasi yang terintegrasi mampu meningkatkan efektivitas kerja dan pencapaian hasil kinerja pegawai. Sebaliknya, pelatihan memberikan pengaruh negatif namun signifikan terhadap kinerja pegawai, yang mengindikasikan adanya ketidaksesuaian dalam materi atau metode pelatihan sehingga belum memberikan kontribusi optimal terhadap peningkatan kinerja. Sementara itu, lingkungan kerja berpengaruh positif tetapi tidak signifikan, menandakan bahwa faktor ini belum menjadi determinan utama dalam memengaruhi kinerja pegawai. Temuan penelitian ini memberikan implikasi praktis bahwa manajemen perlu memperkuat penerapan sistem informasi manajemen, mengevaluasi program pelatihan agar lebih relevan dengan kebutuhan pegawai, serta tetap menjaga lingkungan kerja yang kondusif untuk mendukung produktivitas jangka panjang.
creator: Untung Supriadi
creator: Novi Rukhviyanti
rights: Copyright (c) 2025 Untung Supriadi, Novi Rukhviyanti https://creativecommons.org/licenses/by/4.0
license: https://creativecommons.org/licenses/by/4.0
date: 2025-10-01
publication date: 2025-10-01
starting page: 7
ending page: 13
doi: 10.37034/jems.v8i1.236

Tujuan Pembangunan Berkelanjutan Desa: Strategi Alokasi Anggaran Desa Berbasis Prioritas yang Berlandaskan Kinerja Sosial, Ekonomi, dan Lingkungan
type: item
description: Pengelolaan anggaran desa yang masif menghadapi tantangan krusial dalam memastikan efektivitas alokasi untuk peningkatan kinerja pembangunan multidimensi. Realitas di lapangan menunjukkan praktik pengelolaan anggaran seringkali terjebak dalam rutinitas administratif dan belum sepenuhnya berbasis kinerja, yang berpotensi menimbulkan inefisiensi. Penelitian ini bertujuan untuk (1) menganalisis pengaruh alokasi dana desa terhadap kinerja pilar SDGs, (2) mengidentifikasi faktor-faktor strategis yang menjelaskan perbedaan kinerja antar desa, dan (3) mengembangkan model strategi prioritas alokasi anggaran. Penelitian ini menggunakan desain metode campuran, diawali dengan analisis regresi data panel terhadap 62 desa di Kabupaten Majene (2022-2024), dilanjutkan dengan studi kasus komparatif mendalam di dua desa. Hasil analisis kuantitatif secara mengejutkan menunjukkan bahwa alokasi dana desa berkorelasi negatif signifikan dengan kinerja pilar sosial, ekonomi, dan lingkungan, mengindikasikan adanya masalah efektivitas sistemik. Analisis kualitatif mengungkap bahwa desa berkinerja tinggi berhasil mematahkan tren ini melalui paradigma "investasi strategis" yang ditopang oleh kepemimpinan visioner, perencanaan berbasis data, dan fokus pada program unggulan. Sebaliknya, desa berkinerja stagnan terjebak dalam paradigma "administrasi rutin" dan siklus "tambal sulam infrastruktur". Penelitian ini menyimpulkan bahwa kualitas strategi alokasi, bukan besaran dana, adalah determinan utama keberhasilan pembangunan desa.
creator: Nurul Listiawati
creator: A. Nur Farahdiba Suriadi
creator: Hisyam Ichsan
creator: Taufik Hidayat B Tahawa
rights: Copyright (c) 2025 Nurul Listiawati, A. Nur Farahdiba Suriadi, Hisyam Ichsan, Taufik Hidayat B Tahawa https://creativecommons.org/licenses/by/4.0
license: https://creativecommons.org/licenses/by/4.0
date: 2025-10-02
publication date: 2025-10-02
starting page: 14
ending page: 21
doi: 10.37034/jems.v8i1.232

Enhancing Management Effectiveness of the Teacher Educational Program through Job Cards and Activity Control
type: item
description: The Teacher Professional Education Program (PPG) at Universitas Negeri Malang faces several managerial challenges, particularly in terms of timely implementation and financial accountability. This study aims to explore the impact of implementing job cards and activity control systems on improving the effectiveness of PPG program management. A qualitative approach with a case study design was employed. Data were collected through semi-structured interviews, participatory observation, and document analysis related to the implementation of PPG activities. Informants included the director of the postgraduate school, the administrative sub-coordinator of the postgraduate school, and part-time financial staff. Data analysis was conducted thematically using source, technique, and time triangulation to enhance the validity of the findings. The results indicate that job cards provide clarity regarding roles and scheduling of activities, while activity control systems promote consistency in reporting and adherence to established timelines. Both instruments contribute to the development of a more disciplined, transparent, and accountable management system. Furthermore, active involvement of all implementing units fosters a collaborative work culture and accelerates the achievement of program targets. This study contributes for the development of participatory and accountable education management systems.
creator: Yuli Soesetio
creator: Ratna Ekawati
creator: Bima Wahyu Pratama
creator: Ervira Mayasari
creator: Lifa Rosiana Putri
rights: Copyright (c) 2025 Yuli Soesetio, Ratna Ekawati, Bima Wahyu Pratama, Ervira Mayasari, Lifa Rosiana Putri https://creativecommons.org/licenses/by/4.0
license: https://creativecommons.org/licenses/by/4.0
date: 2025-10-02
publication date: 2025-10-02
starting page: 22
ending page: 27
doi: 10.37034/jems.v8i1.234

Pengaruh Brand Image, Pengetahuan, Persepsi terhadap Minat Menabung di Bank Syariah dengan Religiusitas sebagai Moderasi
type: item
description: Penelitian ini bertujuan untuk menganalisis pengaruh brand image, pengetahuan, dan persepsi terhadap minat menabung di bank syariah dengan religiusitas sebagai variabel moderasi pada masyarakat Kabupaten Mandailing Natal, Provinsi Sumatera Utara. Penelitian ini menggunakan pendekatan kuantitatif dengan metode pengambilan sampel probability sampling dan sebanyak 155 responden. Data dianalisis menggunakan Structural Equation Modeling-Partial Least Square (SEM-PLS) melalui aplikasi SmartPLS. Hasil penelitian menunjukkan bahwa brand image dan persepsi berpengaruh positif dan signifikan terhadap minat menabung di bank syariah, sedangkan pengetahuan tidak berpengaruh signifikan. Religiusitas tidak memoderasi pengaruh brand image terhadap minat menabung, namun memperkuat pengaruh pengetahuan terhadap minat menabung dan memperlemah pengaruh persepsi terhadap minat menabung. Secara teoritis, penelitian ini memberikan kontribusi pada pengembangan teori perilaku konsumen keuangan syariah dengan menambahkan peran religiusitas sebagai variabel moderasi. Secara praktis, hasil penelitian ini menjadi masukan bagi manajemen bank syariah di Kabupaten Mandailing Natal dalam meningkatkan brand image dan edukasi prinsip syariah yang sesuai dengan nilai religiusitas masyarakat untuk mendorong minat menabung.
creator: Sri Wahyuni Rangkuti
creator: Reni Yuliviona
creator: Fivi Anggraini
rights: Copyright (c) 2025 Sri Wahyuni Rangkuti, Reni Yuliviona , Fivi Anggraini https://creativecommons.org/licenses/by/4.0
license: https://creativecommons.org/licenses/by/4.0
date: 2025-10-03
publication date: 2025-10-03
starting page: 28
ending page: 36
doi: 10.37034/jems.v8i1.237

Work Environment and Career Development Opportunities on Salesman Performance: The Mediating Role of Job Satisfaction in Pasukan Garuda PT HM Sampoerna
type: item
description: This study investigates the influence of work environment and career development opportunities on salesman performance with job satisfaction as a mediating variable, focusing on the Pasukan Garuda unit of PT HM Sampoerna in Pamekasan–Madura. A quantitative approach with descriptive and explanatory methods was employed, using a census sample of 66 salesmen. Data were collected through a structured questionnaire consisting of 19 indicators measured on a five-point Likert scale and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4.0. The measurement model demonstrated validity and reliability, with factor loadings above 0.70, Cronbach’s Alpha and Composite Reliability exceeding 0.70, and AVE values greater than 0.50. The structural model showed that work environment had both direct and indirect positive effects on performance, while job satisfaction emerged as the strongest predictor and a significant mediator. Conversely, career development opportunities significantly affected job satisfaction but did not directly improve performance, and the mediating pathway was not statistically supported. The R² values indicated that predictors explained 35% of the variance in job satisfaction and 88.9% of the variance in performance. Overall, the study concludes that enhancing work environment and job satisfaction are the most effective strategies to strengthen sales force performance in competitive contexts.
creator: Maya Anwar
creator: Timotius FCW Sutrisno
rights: Copyright (c) 2025 Maya Anwar, Timotius FCW Sutrisno https://creativecommons.org/licenses/by/4.0
license: https://creativecommons.org/licenses/by/4.0
date: 2025-10-03
publication date: 2025-10-03
starting page: 37
ending page: 42
doi: 10.37034/jems.v8i1.241

Analisis Penerapan Anggaran Dana terhadap Kinerja pada BPJS Ketenagakerjaan Cabang Medan Utara
type: item
description: Penelitian ini bertujuan untuk menganalisis penerapan anggaran dana dan pengaruhnya terhadap kinerja BPJS Ketenagakerjaan Cabang Medan Utara. Anggaran dana yang dikelola dengan baik diharapkan dapat meningkatkan efektivitas operasional dan kualitas layanan kepada peserta BPJS Ketenagakerjaan. Penelitian ini juga mengidentifikasi faktor-faktor yang mempengaruhi pencapaian target anggaran serta dampaknya terhadap kinerja organisasi. Penelitian ini menggunakan pendekatan kuantitatif dan kualitatif. Data diperoleh melalui wawancara dengan pihak terkait di BPJS Ketenagakerjaan, serta analisis dokumen seperti Rencana Kegiatan dan Anggaran Tahunan (RKAT) dan laporan keuangan. Metode analisis yang digunakan meliputi analisis deskriptif dan analisis varians untuk membandingkan anggaran yang direncanakan dengan realisasi yang dicapai. Hasil penelitian menunjukkan bahwa realisasi anggaran pada tahun 2022 melampaui target yang ditetapkan, dengan pencapaian pendapatan sebesar 110,02% dari RKAT. Efisiensi dalam pengelolaan beban operasional juga tercermin dari realisasi yang lebih rendah dibandingkan anggaran yang direncanakan. Namun, meskipun terdapat peningkatan aset neto yang signifikan pada tahun 2022, proyeksi tahun 2023 menunjukkan adanya penurunan, yang mengindikasikan kebijakan investasi atau strategi alokasi dana yang lebih konservatif. Selain itu, partisipasi dalam penyusunan anggaran terbukti berkontribusi terhadap peningkatan akuntabilitas dan efektivitas dalam pengelolaan anggaran. Penelitian ini menyimpulkan bahwa penerapan anggaran yang sistematis dan berbasis data berperan penting dalam meningkatkan kinerja BPJS Ketenagakerjaan. Oleh karena itu, optimalisasi perencanaan, pengawasan, dan evaluasi anggaran perlu dilakukan secara berkelanjutan agar dapat terus memberikan manfaat yang maksimal bagi peserta.
creator: Muhammad Naufal
creator: Nursantri Yanti
creator: Purnama Ramadani Silalahi
rights: Copyright (c) 2025 Muhammad Naufal, Nursantri Yanti, Purnama Ramadani Silalahi https://creativecommons.org/licenses/by/4.0
license: https://creativecommons.org/licenses/by/4.0
date: 2025-10-03
publication date: 2025-10-03
starting page: 43
ending page: 49
doi: 10.37034/jems.v8i1.225

Analysis of Digital Marketing Utilization: Prospects for Implementing Artificial Intelligence-Based Chatbots in Madura Snack Micro, Small, and Medium Enterprises (MSMEs)
type: item
description: The use of digital technology, particularly AI (Artificial Intelligence)-based chatbots, has great potential to improve efficiency and customer experience for Micro, Small, and Medium Enterprises (MSMEs). However, the implementation of this technology in MSMEs, especially in Madura specialty snack MSMEs, still faces various challenges. This study uses a qualitative approach with case studies to analyze the use of digital marketing with the prospect of implementing AI-based chatbots in Madura specialty snack MSMEs. Data was collected through interviews, observations, and documentation, then analyzed using NVivo 15 software. The results of the analysis show that although chatbots are already in use, their use is still considered limited by certain parties. The main benefits felt are work efficiency and quick responses. However, there are several major obstacles that hinder optimization, such as the limited understanding of MSME players, technical issues related to accuracy and language, as well as concerns about costs and resistance to change due to fear of losing personal interaction. Nevertheless, expectations for chatbot development vary, with business owners focusing on system integration, while consumers and employees expect product recommendation features. This study concludes that to optimize the use of this technology, continuous education and the availability of affordable chatbot solutions are needed.
creator: Jannatul Firdaus
creator: Hertin Khalifatun Nisa Arifah
creator: Tantri Noviantari
rights: Copyright (c) 2025 Jannatul Firdaus, Hertin Khalifatun Nisa Arifah, Tantri Noviantari https://creativecommons.org/licenses/by/4.0
license: https://creativecommons.org/licenses/by/4.0
date: 2025-10-05
publication date: 2025-10-05
starting page: 50
ending page: 57
doi: 10.37034/jems.v8i1.240

Analysis of the Application of Depreciation Methods, Useful Life, and Revaluation of Fixed Assets on Financial Performance at PT Perkebunan Nusantara IV Regional I
type: item
description: This research aims to analyze the impact of depreciation methods, estimated useful life, and revaluation of fixed assets on the company's financial performance, with a case study on PT Perkebunan Nusantara IV Regional I. This study employs a descriptive quantitative approach by analyzing the company's financial statements and conducting interviews with relevant parties. The research results indicate that the depreciation method has a significant impact on financial performance, particularly in the Return on Asset (ROA), Return on Fixed Asset (ROFA), and Fixed Asset Turnover (FATO) ratios. The Declining Balance and Sum-of-the-Years' Digits methods yield higher performance ratios compared to the Straight-Line Method, especially in the initial period of asset use. Accurate estimation of useful life helps ensure the relevance of financial statements, supports the accuracy of asset provisioning, and maintains the stability of the company's equity. On the other hand, revaluation of fixed assets increases the value of assets and equity, but it also raises depreciation expenses, which can pressure net profit if not balanced with operational efficiency. This research provides recommendations for companies to choose a depreciation method that aligns with strategic needs, pay attention to accurate useful life estimates, and consider asset revaluation policies to enhance the relevance and accuracy of financial statements.
creator: Hafizh Hilmi
creator: Wahyu Syarvina
creator: Yenni Samri Juliati Nasution
rights: Copyright (c) 2025 Hafizh Hilmi, Wahyu Syarvina, Yenni Samri Juliati Nasution https://creativecommons.org/licenses/by/4.0
license: https://creativecommons.org/licenses/by/4.0
date: 2025-10-05
publication date: 2025-10-05
starting page: 58
ending page: 66
doi: 10.37034/jems.v8i1.213

Determinasi Nilai Perusahaan dengan Profitabilitas sebagai Mediasi: Studi Kasus pada Perusahaan Sektor Energi
type: item
description: Penelitian ini menganalisis perubahan nilai perusahaan yang terjadi pada sektor energi yang terdaftar di Bursa Efek Indonesia. Penelitian ini menggunakan sampel perusahaan sektor energi pada periode 2020-2024, dengan jumlah 247 observasi yang diuji menggunakan EViews 13. Penelitian ini memiliki tujuan untuk menguji hubungan antara manajemen modal kerja dan struktur modal terhadap nilai perusahaan dengan profitabilitas sebagai variabel mediasi. Hasil pengujian yang telah dilakukan menunjukkan bahwa manajemen modal kerja, struktur modal, dan profitabilitas berpengaruh positif terhadap nilai perusahaan. Temuan ini menunjukkan bahwa perusahaan terbukti mampu mengoptimalkan modal kerja secara optimal, serta menggunakan utang dalam mendukung kegiatan operasional perusahaan dan berdampak pada peningkatan penjualan perusahaan. Hasil pengujian manajemen modal kerja terhadap profitabilitas berpengaruh positif, sedangkan pengujian struktur modal terhadap profitabilitas berpengaruh negatif. Hal ini disebabkan oleh beban bunga yang harus dibebankan perusahaan sehingga mengakibatkan penurunan laba bersih perusahaan. Profitabilitas sebagai variabel mediasi mampu memediasi hubungan antara manajemen modal kerja terhadap nilai perusahaan secara positif, sementara profitabilitas mampu memediasi hubungan antara struktur modal terhadap nilai perusahaan secara negatif. Penelitian ini memberikan kontribusi tambahan terhadap penelitian sebelumnya yang membahas hubungan antara manajemen modal kerja dan struktur modal terhadap nilai perusahaan melalui profitabilitas.
creator: Agusius Yolanda
creator: Hadi Santoso
rights: Copyright (c) 2025 Agusius Yolanda, Hadi Santoso https://creativecommons.org/licenses/by/4.0
license: https://creativecommons.org/licenses/by/4.0
date: 2025-10-06
publication date: 2025-10-06
starting page: 67
ending page: 76
doi: 10.37034/jems.v8i1.242

https://jems.ink/index.php/JEMS/article/view/247
type: item
title: The Influence of Environmental Cost Disclosure, Environmental Performance, and Corporate Social Responsibility (CSR) on the Profitability of Manufacturing Companies in the Basic and Chemical Industry Sector Listed on the IDX in 2020–2024
description: This study aims to analyze the influence of environmental cost disclosure, environmental performance, and corporate social responsibility (CSR) on company profitability. The research focuses on manufacturing companies listed on the Indonesia Stock Exchange (IDX) during the 2020–2024 period. The research method employed is multiple regression analysis to examine the relationship between the independent variables (environmental cost disclosure, environmental performance, and CSR) and the dependent variable (profitability, measured using the Return on Assets (ROA) ratio). The data used in this study were obtained from the annual reports of manufacturing companies listed on the IDX from 2020 to 2024. The findings of this study are expected to provide insights for companies in improving environmental management practices and CSR activities that can support sustainable financial performance. In addition, the results are also expected to serve as a consideration for regulators and other stakeholders in formulating policies related to corporate sustainability in Indonesia. The results of the study indicate that CSR is the most dominant variable in enhancing company profitability, while environmental cost and environmental performance play a more long-term role as efforts to maintain business sustainability.
creator: Adila Khadijah
creator: Willy Yuliandhari
rights: Copyright (c) 2025 Adila Khadijah, Willy Yuliandhari https://creativecommons.org/licenses/by/4.0
license: https://creativecommons.org/licenses/by/4.0
date: 2025-10-08
publication date: 2025-10-08
starting page: 77
ending page: 83
doi: 10.37034/jems.v8i1.247

Digital Marketing and Sales Performance Perceptions among Rural MSMEs: A Study in Sawang District, North Aceh
type: item
description: In an increasingly digital economy, many micro, small, and medium enterprises (MSMEs) face challenges in adapting their marketing strategies to remain visible and competitive, particularly in rural or underserved regions. This study investigates how MSMEs in Sawang District, North Aceh Regency, experience and perceive the impact of digital marketing on their sales performance. Using a quantitative descriptive approach, data were collected through structured questionnaires and analyzed using regression techniques to explore the association between digital marketing efforts and perceived business outcomes. The findings reveal a consistent positive relationship, suggesting that MSMEs that actively utilize digital tools—such as social media, websites, and online search platforms—tend to report more favorable assessments of their sales performance. Although both variables were assessed through self-reported measures, and therefore reflect perception rather than objective data, the results offer meaningful insight into how digital engagement shapes entrepreneurial confidence and strategic behavior. This underscores the importance of digital literacy, content effectiveness, and platform accessibility in empowering small businesses. The study recommends enhanced support through policy initiatives, training programs, and digital infrastructure to strengthen MSME capacity. Future research should consider integrating perceptual and objective indicators to more comprehensively assess the role of digital marketing in business development.
creator: Nanda Ameliany
creator: Sufi Sufi
creator: Lisa Iryani
creator: Yuli Santri Isma
creator: Nur Hakiki
rights: Copyright (c) 2025 Nanda Ameliany, Sufi Sufi, Lisa Iryani, Yuli Santri Isma, Nur Hakiki https://creativecommons.org/licenses/by/4.0
license: https://creativecommons.org/licenses/by/4.0
date: 2025-10-09
publication date: 2025-10-09
starting page: 84
ending page: 89
doi: 10.37034/jems.v8i1.165

Optimalisasi Manajemen Proyek dan Evaluasi Kinerja Pembangunan Proyek di Ciputra Grup
type: item
description: Industri konstruksi berperan penting dalam mendorong pertumbuhan ekonomi nasional, tetapi masih menghadapi tantangan berupa keterlambatan proyek, pembengkakan biaya, rendahnya mutu, dan ketidaksesuaian teknis. Permasalahan tersebut juga terjadi pada proyek-proyek berskala besar di Indonesia, termasuk yang dikelola oleh Ciputra Grup, sehingga dibutuhkan pendekatan manajemen yang lebih adaptif. Total Quality Management (TQM) menjadi strategi relevan dengan menekankan perbaikan berkelanjutan dan keterlibatan seluruh elemen organisasi. Penelitian ini bertujuan menganalisis pengaruh TQM terhadap kinerja proyek dan kinerja bisnis pada proyek konstruksi Ciputra Grup. Ruang lingkup penelitian meliputi proyek yang aktif maupun telah selesai dalam delapan tahun terakhir. TQM dikaji melalui dua dimensi: Soft TQM, yang menitikberatkan kepemimpinan, pelatihan, dan budaya organisasi; serta Hard TQM, yang berfokus pada prosedur teknis, kontrol mutu, dan dokumentasi. Metode penelitian menggunakan pendekatan kuantitatif dengan Partial Least Squares-Structural Equation Modeling (PLS-SEM) berdasarkan data proyek Ciputra Grup. Hasil penelitian menunjukkan bahwa Hard TQM berpengaruh positif dan signifikan terhadap kinerja proyek, sedangkan Soft TQM berpengaruh positif namun tidak signifikan. Kinerja proyek terbukti berperan sebagai mediator kuat yang menghubungkan TQM dengan kinerja bisnis, mencakup profitabilitas, reputasi, dan kepuasan pemangku kepentingan. Kesimpulannya, integrasi aspek teknis dan budaya dalam TQM menjadi faktor penting untuk meningkatkan efektivitas proyek sekaligus memperkuat daya saing dan keberlanjutan bisnis.
creator: Veralini Veralini
creator: Timotius FCW Sutrisno
creator: Liliana Dewi
creator: A.A.A Puty Andrina
rights: Copyright (c) 2025 Veralini Veralini, Timotius FCW Sutrisno, Liliana Dewi, A.A.A Puty Andrina https://creativecommons.org/licenses/by/4.0
license: https://creativecommons.org/licenses/by/4.0
date: 2025-10-09
publication date: 2025-10-09
starting page: 90
ending page: 96
doi: 10.37034/jems.v8i1.253

Evaluating the Financial Performance of Indonesian Fintech Lending Firms During and Post COVID-19
type: item
description: The COVID-19 pandemic has disrupted the world economy. Technological developments in the financial sector make it easier for everyone to carry out activities and transactions. Fintech lending is one of the fintech in great demand since the COVID-19 pandemic, where people can apply for credit other than through banking. Fintech lending distribution has increased since the pandemic and has affected the financial performance of fintech lending companies. This research aims to analyze whether there are changes and differences in the financial performance of fintech lending companies during and after the pandemic. The research object is a fintech lending company registered with Indonesia's Financial Services Authority (OJK). This research uses a data analysis tool in the form of SPSS version 26. The results of this research show that the performance of fintech lending companies shows that there have been changed in terms of liquidity, solvency, activity, and profitability during and after the pandemic. The analysis results on the current ratio, fixed asset turnover ratio, total debt to total assets ratio, and bad debt ratio show differences in performance during and after the COVID-19 pandemic. Meanwhile, the cash ratio, receivables turnover ratio, average receivables turnover period, ROA, and ROE show no difference in the financial performance of fintech lending companies during and after the COVID-19 pandemic.
creator: Arni Surwanti
creator: Indah Rahmawati
rights: Copyright (c) 2025 Arni Surwanti, Indah Rahmawati https://creativecommons.org/licenses/by/4.0
license: https://creativecommons.org/licenses/by/4.0
date: 2025-10-14
publication date: 2025-10-14
starting page: 97
ending page: 105
doi: 10.37034/jems.v8i1.251

Cultural and Environmental Services in Batang Arau River: Heritage and Sustainability
type: item
description: This study examines the interconnection between cultural ecosystem services, community practices, and environmental degradation in the downstream area of the Batang Arau River, Indonesia. Using a qualitative descriptive approach, data were collected through in-depth interviews, archival analysis, and field observations. Findings indicate that the river functions not only as an ecological system but also as a cultural and social space, historically tied to traditions such as Selaju Sampan Dayung Palinggam and riverside livelihoods. However, ecological decline—driven by pollution, sedimentation, and weak institutional coordination—has disrupted cultural services, reduced community attachment, and weakened environmental stewardship. The results emphasize that sustainable ecosystem management (SEM) in urban river systems requires more than ecological restoration; it must also include socio-cultural revitalization and participatory governance. Theoretically, this study expands sustainability literature by underscoring the role of cultural ecosystem services and place-based identity. Empirically, it provides grounded evidence that informs inclusive policy strategies, highlighting community-based tourism, heritage conservation, and environmental education as pathways to restore ecological and cultural integrity.
creator: Yenni Yuliza
creator: Yonariza Yonariza
creator: Rudi Febriamansyah
creator: Endrizal Ridwan
rights: Copyright (c) 2025 Yenni Yuliza, Yonariza Yonariza, Rudi Febriamansyah, Endrizal Ridwan https://creativecommons.org/licenses/by/4.0
license: https://creativecommons.org/licenses/by/4.0
date: 2025-10-15
publication date: 2025-10-15
starting page: 106
ending page: 111
doi: 10.37034/jems.v8i1.244

Linking Competence and Work Discipline to Employee Performance Through Job Satisfaction Mediation
type: item
description: This study examines the effect of competence and work discipline on employee performance with job satisfaction as an intervening variable at the Department of Transportation, Agam Regency, West Sumatra. The research employed a quantitative design with a census sampling method, involving all 70 employees as respondents. Data were collected using structured questionnaires and analyzed using SmartPLS 4.0 with the SEM–PLS approach. Results revealed that both competence and work discipline have significant positive effects on employee performance, with discipline emerging as the strongest direct predictor. Competence and discipline also positively influenced job satisfaction, which in turn significantly enhanced performance. Mediation analysis confirmed that job satisfaction partially mediated the relationship between competence and performance, as well as between discipline and performance, with stronger effects observed for discipline. These findings highlight that employee performance improvement requires not only technical competence and behavioral discipline but also psychological satisfaction at work. The study contributes theoretically by extending human resource management literature in the public sector and practically by offering actionable insights for policymakers to strengthen discipline systems, align competencies with job roles, and enhance satisfaction through recognition and career development.
creator: Syamsul Anwar
creator: Suripno Suripno
creator: Rohana Sitanggang
rights: Copyright (c) 2025 Syamsul Anwar, Suripno Suripno, Rohana Sitanggang https://creativecommons.org/licenses/by/4.0
license: https://creativecommons.org/licenses/by/4.0
date: 2025-10-15
publication date: 2025-10-15
starting page: 112
ending page: 117
doi: 10.37034/jems.v8i1.246

Predicting Book Return Delays in Airlangga University Library: A Machine Learning Approach
type: item
description: This research aims to predicting the delay of book return in the Airlangga University library by using machine learning algorithms. With the consideration of approximately 1600 circulation documents from January to December 2023, several algorithms including Naïve Bayes, Support Vector Machine (SVM), Random Forest, Logistic Regression, Neural Networks, and Gradient Boosting are utilized. The Naïve Bayes model prove to be the most effective model by 92.7% accuracy and 97.7% precision in predicting return delay. The analysis of feature importance has demonstrated that a handful of features, especially days overdue, loan duration, and return date, are the main predictive variables for delay prediction in book returns outcomes. From this study, the Naïve Bayes can be an effective predictor of book return delays in Airlangga University library in order to improve user satisfaction, potentially notifying user in advance and offering alternatives. This study provided a promising picture about machine learning applications in library management systems for practical resource allocation and service quality improvement related to book return delays.
creator: Ayu Triandari
creator: Imam Yuadi
rights: Copyright (c) 2025 Ayu Triandari, Imam Yuadi https://creativecommons.org/licenses/by/4.0
license: https://creativecommons.org/licenses/by/4.0
date: 2025-10-19
publication date: 2025-10-19
starting page: 118
ending page: 124
doi: 10.37034/jems.v8i1.254

Optimizing Digital Platforms as a Strategy to Improve the Skills of Creative Industry Players in MSMEs Assisted by CIC Hub Cirebon
type: item
description: The rapid development of the digital economy has shifted the way micro, small, and medium enterprises (MSMEs) compete, demanding the continuous improvement of human capital to remain relevant in the creative industry sector. This study aims to analyze the effect of digital platform utilization and the challenges faced on the improvement of creative industry players’ skills in MSMEs fostered by CIC Hub Cirebon. A quantitative descriptive approach was employed, using a saturated sample of 55 respondents representing the entire population. Data were collected through a structured Likert-scale questionnaire and analyzed using validity and reliability tests, as well as simple linear regression with PLS. The results show that all measurement items meet convergent and discriminant validity criteria, with composite reliability > 0.70, indicating high construct reliability. The structural model yielded an R² value of 0.324, meaning that digital platform utilization and related challenges explain 32.4% of the variance in skill improvement, with significant path coefficients (p < 0.05). These findings are consistent with Human Capital Theory and the Resource-Based View, reinforcing those digital platforms are not merely marketing channels but strategic tools for structured skill enhancement. This research contributes theoretically by integrating human capital and digital capability perspectives and practically by providing a framework and training module that can be implemented to empower MSME creative industry players to compete in the digital era.
creator: Muthia Fariza
creator: Linda Norhan
creator: Mustika Nurkhalisha
creator: Almira Sofia Mokoagow
rights: Copyright (c) 2025 Muthia Fariza, Linda Norhan , Mustika Nurkhalisha , Almira Sofia Mokoagow https://creativecommons.org/licenses/by/4.0
license: https://creativecommons.org/licenses/by/4.0
date: 2025-10-20
publication date: 2025-10-20
starting page: 125
ending page: 130
doi: 10.37034/jems.v8i1.243

Risk Management in SMEs: A Resilience-Based Approach for Business Sustainability
type: item
description: This study aims to examine the influence of risk management practices, financial literacy, and digital capability on business sustainability, with business resilience as a mediating variable in the context of small and medium enterprises (SMEs) in East Java, Indonesia. Using a quantitative approach, data were collected from 150 SME owners through structured questionnaires and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results reveal that all three independent variables have a significant positive effect on business sustainability, both directly and indirectly through business resilience. Among them, digital capability shows the strongest total effect. Furthermore, business resilience is confirmed to partially mediate the relationship between internal capabilities and sustainability outcomes. These findings highlight the critical role of resilience as a dynamic capability in sustaining SMEs under uncertain conditions. The study contributes to the development of a resilience-based sustainability framework and offers practical insights for policymakers and development agencies to design more integrated SME empowerment programs focusing on risk preparedness, financial competence, and digital transformation.
creator: Sylvia Setjoatmadja
creator: Siti Mujanah
creator: Achmad Yanu Alif Fianto
rights: Copyright (c) 2025 Sylvia Setjoatmadja, Siti Mujanah , Achmad Yanu Alif Fianto https://creativecommons.org/licenses/by/4.0
license: https://creativecommons.org/licenses/by/4.0
date: 2025-10-20
publication date: 2025-10-20
starting page: 131
ending page: 135
doi: 10.37034/jems.v8i1.245

https://jems.ink/index.php/JEMS/article/view/239
type: item
title: Analysis of the Effect of Firm-Generated Content (FGC) and User-Generated Content (UGC) on Brand Trust and Perceived Value mediated by Social Media Brand Engagement (SMBE): Empirical Study on Residential Property in Indonesia
description: This study aims to explore the impact of User Generated Content (UGC) and Firm Generated Content (FGC) on brand engagement in social media, referred to as Social Media Brand Engagement (SMBE), as well as their effects on brand trust, consumer satisfaction, and perceived value. The research employs a quantitative approach, collecting data through surveys involving 369 respondents sampled from followers of residential property brand accounts and residential property influencer accounts in Indonesia. The findings indicate that both UGC and FGC have a significant positive influence on brand trust and perceived value, with SMBE serving as a mediator in these relationships. However, the results also reveal that Social Media Influencer Endorsement does significantly moderate the relationship between FGC and SMBE, and Self-image Congruence does significantly moderate the relationship between UGC and SMBE. The results of this study provide practical guidance for companies in the property sector to leverage UGC and FGC in their marketing strategies. By understanding the importance of brand engagement in social media, companies can enhance their relationships with consumers and achieve better outcomes in digital marketing.
creator: Velisia Visiana Matra
creator: Daniel Tumpal Hamonangan Aruan
rights: Copyright (c) 2025 Velisia Visiana Matra, Daniel Tumpal Hamonangan Aruan https://creativecommons.org/licenses/by/4.0
license: https://creativecommons.org/licenses/by/4.0
date: 2025-10-21
publication date: 2025-10-21
starting page: 136
ending page: 148
doi: 10.37034/jems.v8i1.239

Adoption of Artificial Intelligence (AI) in Small and Medium Enterprise E-Commerce to Improve Marketing Performance
type: item
description: This study investigates the key determinants influencing the adoption of Artificial Intelligence (AI) by Small and Medium Enterprises (SMEs) in the e-commerce sector and examines its impact on marketing performance. The research integrates the Technology–Organization–Environment (TOE) framework and the Technology Acceptance Model (TAM) to explain the relationships among technological readiness, organizational support, environmental pressure, perceived usefulness (PU), perceived ease of use (PEOU), and AI adoption level. A quantitative approach employing Partial Least Squares–Structural Equation Modeling (PLS-SEM) was conducted on 155 e-commerce SMEs operating in Jakarta, Indonesia. Empirical results reveal that technology, organization, and environment significantly affect perceived usefulness, which in turn strongly drives AI adoption. Perceived usefulness is identified as the most powerful determinant of adoption, whereas perceived ease of use exerts an indirect influence via usefulness perception. Furthermore, AI adoption has a positive and significant effect on marketing performance, particularly in enhancing digital campaign effectiveness, product innovation, and customer loyalty. The findings emphasize that internal readiness and external competitive pressures jointly foster AI-driven digital transformation within SMEs. The study provides both theoretical validation of the TOE–TAM integration and practical guidance for policymakers and business owners to design effective, ethical, and sustainable AI adoption strategies.
creator: Shinta Rahmani
creator: Ade Permata Surya
creator: Muhammad Rifqi
creator: Sigit Setiawan
creator: Arien Arianti Gunawan
rights: Copyright (c) 2025 Shinta Rahmani, Ade Permata Surya, Muhammad Rifqi, Sigit Setiawan, Arien Arianti Gunawan https://creativecommons.org/licenses/by/4.0
license: https://creativecommons.org/licenses/by/4.0
date: 2025-10-22
publication date: 2025-10-22
starting page: 149
ending page: 154
doi: 10.37034/jems.v8i1.255

Analisis Digital Marketing, Knowledge Sharing, E-WOM terhadap Niat Pembelian Layanan Program Bayi Tabung melalui Kepercayaan Konsumen
type: item
description: In Vitro Fertilization (IVF) or test-tube babies is a form of ART that offers a solution for infertile couples. Trust in this program is very important, not only in medical personnel, but also in equipment and support services. This study aims to analyze the influence of digital marketing, knowledge sharing, and E-WOM on the intention to purchase IVF services through the mediating role of consumer trust. The data measurement technique used in the questionnaire to provide answers to each statement item is the 1-10 semantic differential scale. In this study, the data collection technique involves providing statements through Google Forms and disseminating them on social media. The data analysis technique used to draw conclusions from the study was the Structural Equation Model (SEM) approach using Smart PLS 3.2 software. This study found that digital marketing, knowledge sharing, and e-WOM have a positive and significant effect on consumer trust. Furthermore, digital marketing and e-WOM directly influence purchase intention in a positive and significant manner, while knowledge sharing does not significantly influence purchase intention directly. However, knowledge sharing can increase purchase intention through consumer trust. Consumer trust was also found to be a significant mediator in the relationship between digital marketing, knowledge sharing, and e-WOM with purchase intention.
creator: Kezia Christina Yeshua Purba
creator: Agus Fredy Maradona
rights: Copyright (c) 2025 Kezia Christina Yeshua Purba, Agus Fredy Maradona https://creativecommons.org/licenses/by/4.0
license: https://creativecommons.org/licenses/by/4.0
date: 2025-10-22
publication date: 2025-10-22
starting page: 155
ending page: 161
doi: 10.37034/jems.v8i1.256

Pengaruh Antara Kualitas Layanan, Citra Destinasi Terhadap Kepuasan Wisatawan pada UMKM di Kawasan Wisata Kereng Bangkirai di Palangkaraya
type: item
description: Penelitian ini bertujuan untuk menganalisis pengaruh kualitas layanan dan citra destinasi terhadap kepuasan wisatawan pada UMKM di kawasan wisata Kereng Bangkirai, Palangkaraya. Latar belakang penelitian ini berangkat dari pentingnya peningkatan daya saing UMKM pariwisata yang tidak hanya bergantung pada produk, tetapi juga pada kualitas layanan dan persepsi pengunjung terhadap destinasi wisata. Penelitian ini menggunakan pendekatan kuantitatif dengan metode analisis regresi linier berganda. Sampel penelitian berjumlah 128 responden yang merupakan wisatawan yang telah berkunjung dan berinteraksi langsung dengan pelaku UMKM di kawasan wisata Kereng Bangkirai. Pengumpulan data dilakukan melalui kuesioner terstruktur yang mengukur tiga variabel utama, yaitu kualitas layanan, citra destinasi, dan kepuasan wisatawan. Hasil penelitian menunjukkan bahwa secara parsial dan simultan kualitas layanan dan citra destinasi berpengaruh positif dan signifikan terhadap kepuasan wisatawan. Artinya, semakin baik mutu layanan yang diberikan oleh UMKM serta semakin kuat citra destinasi yang terbentuk di benak wisatawan, maka semakin tinggi pula tingkat kepuasan mereka terhadap pengalaman berwisata di Kereng Bangkirai. Uji asumsi klasik menunjukkan bahwa model penelitian memenuhi syarat normalitas, tidak terjadi multikolinearitas maupun autokorelasi. Hal ini membuktikan bahwa model regresi yang digunakan layak untuk menjelaskan hubungan antar variabel. Penelitian ini menegaskan pentingnya peran sinergis antara kualitas layanan dan citra destinasi dalam meningkatkan daya saing dan keberlanjutan UMKM wisata berbasis komunitas di kawasan wisata alam Kereng Bangkirai Palangkaraya.
creator: Anak Agung Istri Inten Sivaratri Putri
creator: Farida Yuliaty
rights: Copyright (c) 2025 Anak Agung Istri Inten Sivaratri Putri, Farida Yuliaty https://creativecommons.org/licenses/by/4.0
license: https://creativecommons.org/licenses/by/4.0
date: 2025-10-27
publication date: 2025-10-27
starting page: 162
ending page: 169
doi: 10.37034/jems.v8i1.260

Kepuasan Pelayanan sebagai Jembatan antara Kualitas Fasilitas dan Waktu Tunggu terhadap Loyalitas Pasien Rumah Sakit
type: item
description: Penelitian ini menelaah hubungan antara waktu tunggu, fasilitas rumah sakit, dan loyalitas pasien dengan kepuasan pelayanan sebagai variabel mediasi pada pasien Poli Gigi RSUD Weda, Kabupaten Halmahera Tengah, Maluku Utara. Dengan pendekatan kuantitatif dan analisis jalur berbasis SmartPLS, sebanyak 77 responden dipilih menggunakan metode purposive sampling. Hasil penelitian menunjukkan bahwa fasilitas rumah sakit memiliki pengaruh signifikan terhadap kepuasan pelayanan dan loyalitas pasien, menegaskan pentingnya aspek kenyamanan dan kelengkapan fasilitas dalam membangun kepercayaan pasien. Sebaliknya, waktu tunggu tidak berpengaruh signifikan terhadap kepuasan maupun loyalitas, menunjukkan bahwa toleransi pasien terhadap durasi pelayanan masih relatif tinggi selama mutu layanan tetap terjaga. Kepuasan pelayanan berpengaruh positif terhadap loyalitas pasien, meskipun pengaruh tersebut tidak signifikan secara statistik. Uji mediasi juga memperlihatkan bahwa kepuasan pelayanan belum mampu menjadi jembatan antara waktu tunggu dan fasilitas terhadap loyalitas pasien. Namun, secara simultan seluruh variabel menunjukkan kontribusi bersama yang signifikan terhadap loyalitas. Temuan ini menegaskan bahwa peningkatan fasilitas dan pengalaman layanan yang konsisten menjadi strategi kunci dalam memperkuat loyalitas pasien, lebih dari sekadar efisiensi waktu tunggu.
creator: Annisha Dwi Putri
creator: Didin Saepudin
creator: Rukhiyat Syahidin
rights: Copyright (c) 2025 Annisha Dwi Putri, Didin Saepudin, Rukhiyat Syahidin https://creativecommons.org/licenses/by/4.0
license: https://creativecommons.org/licenses/by/4.0
date: 2025-10-28
publication date: 2025-10-28
starting page: 170
ending page: 177
doi: 10.37034/jems.v8i1.262

Analyzing Stakeholder Roles and Collaboration in the Development of Village-Owned Enterprises in Indonesia
type: item
description: The development of Village-Owned Enterprises (VoE) has emerged as a strategic instrument in Indonesia's rural transformation. However, its effectiveness and success remain uneven. This study employed a mixed-methods approach, incorporating stakeholder analysis using the MACTOR (Matrix of Alliances and Conflicts, Tactics, Objectives, and Recommendations) method. Primary data were collected through in-depth interviews with ten actors representing the pentahelix collaboration, comprising government, academics, business sector, community, and media representatives. The analysis showed that government actors served as the main drivers. Pioneering VoEs and their communities still rely on external support, while advanced VoEs were more independent and influential. The most supported key objectives among actors were the improvement of managerial skills and the dissemination of best practices in VoE management, while green business initiatives still received limited attention. These findings confirm that the success of VoE development depends on institutional capacity and effective collaboration among actors involved in achieving village economic independence. They also highlight the importance of strengthening stakeholder collaboration to accelerate rural development by aligning economic empowerment with social welfare and environmental responsibility.
creator: Adhilia Mega Cahyaningrum
creator: Evi Gravitiani
creator: Mulyanto Mulyanto
rights: Copyright (c) 2025 Adhilia Mega Cahyaningrum, Evi Gravitiani, Mulyanto Mulyanto https://creativecommons.org/licenses/by/4.0
license: https://creativecommons.org/licenses/by/4.0
date: 2025-10-29
publication date: 2025-10-29
starting page: 178
ending page: 186
doi: 10.37034/jems.v8i1.263

Determinasi Disiplin, Beban Kerja, dan Kompetensi terhadap Kinerja Pegawai di Lingkungan Rumah Sakit Umum Daerah
type: item
description: Penelitian ini bertujuan untuk menganalisis pengaruh disiplin kerja, beban kerja, dan kompetensi pegawai terhadap kinerja pegawai di Rumah Sakit Umum Daerah (RSUD) Weda Kabupaten Halmahera Tengah. Dengan menggunakan metode kuantitatif dan jumlah sampel sebanyak 149 responden, penelitian ini menguji hubungan antar variabel melalui analisis regresi linier berganda dengan bantuan program SPSS versi 25. Hasil penelitian menunjukkan bahwa secara parsial, variabel disiplin kerja tidak berpengaruh signifikan terhadap kinerja pegawai (nilai Sig. = 0,131 > 0,05), sedangkan variabel beban kerja dan kompetensi pegawai berpengaruh positif dan signifikan terhadap kinerja pegawai, dengan nilai Sig. masing-masing 0,000. Kompetensi pegawai terbukti menjadi faktor paling dominan dalam meningkatkan kinerja, dengan koefisien regresi sebesar 0,425 dan nilai t hitung sebesar 6,721. Secara simultan, hasil uji F menunjukkan nilai F hitung sebesar 44,890 lebih besar dari F tabel 2,67 dengan nilai signifikansi 0,000 < 0,05, yang berarti bahwa disiplin kerja, beban kerja, dan kompetensi pegawai secara bersama-sama berpengaruh signifikan terhadap kinerja pegawai. Nilai koefisien determinasi (R²) sebesar 0,482 mengindikasikan bahwa ketiga variabel independen tersebut mampu menjelaskan 48,2% variasi dalam kinerja pegawai, sisanya 51,8% dipengaruhi oleh faktor lain di luar model. Hasil penelitian ini menegaskan pentingnya pengelolaan beban kerja yang proporsional dan peningkatan kompetensi pegawai dalam upaya optimalisasi kinerja aparatur rumah sakit daerah.
creator: Syukri Soamole
creator: Eka Purwanda
creator: Etty Sofia
rights: Copyright (c) 2025 Syukri Soamole, Eka Purwanda, Etty Sofia https://creativecommons.org/licenses/by/4.0
license: https://creativecommons.org/licenses/by/4.0
date: 2025-10-29
publication date: 2025-10-29
starting page: 187
ending page: 195
doi: 10.37034/jems.v8i1.264

Bibliometric Analysis of the Development of Research on Transformational Leadership in Social Organizations
type: item
description: This study aims to map publication trends, key themes, and the evolution of TL research referring to the chronological and thematic development of transformational leadership studies over time while integrating findings with relevant leadership theories. This research employs a bibliometric analysis of 92 publications indexed in Scopus (2020–2024). The keyword “transformational leadership” in the context of social organizations was mapped based on thematic clusters and annual evolution. The findings reveal a shift in TL research focus from classical themes such as job satisfaction and organizational commitment (2020–2021) toward contemporary topics such as innovation, knowledge sharing, organizational identification, and digital transformation (2023–2024). Keywords such as trust, employee engagement, and organizational performance dominate and act as mediators of organizational outcomes. Influential articles, including meta-analyses of TL and ethical leadership, studies on the mediating role of trust, knowledge management, and corporate social responsibility, strengthen the evidence of TL as a catalyst for trust, ethics, and social innovation. Cross-country analysis highlights that Pakistan, India, and Indonesia emphasize digital readiness, whereas the UK and Australia focus on psychological safety and burnout prevention.
creator: Muhammad Fauzan
creator: Heru Kurnianto Tjahjono
creator: Siti Dyah Handayani
rights: Copyright (c) 2025 Muhammad Fauzan, Heru Kurnianto Tjahjono, Siti Dyah Handayani https://creativecommons.org/licenses/by/4.0
license: https://creativecommons.org/licenses/by/4.0
date: 2025-10-31
publication date: 2025-10-31
starting page: 196
ending page: 206
doi: 10.37034/jems.v8i1.261

Pengaruh Brand Congruence terhadap Intention to Join Community dengan Word-of-Mouth sebagai Variabel Moderator pada Komunitas Musik Orkes Kota Pahlawan
type: item
description: Penelitian ini bertujuan untuk menganalisis pengaruh Brand Congruence terhadap Intention to Join Community dengan Word-of-Mouth sebagai variabel moderator pada komunitas musik Orkes Kota Pahlawan (OKP) di Surabaya. Ruang lingkup penelitian difokuskan pada bagaimana kesesuaian antara nilai dan identitas merek komunitas dengan kepribadian anggotanya dapat meningkatkan minat bergabung, serta bagaimana komunikasi dari mulut ke mulut dapat memperkuat hubungan tersebut. Fenomena yang melatarbelakangi penelitian ini adalah meningkatnya peran komunitas musik edukatif dalam menarik minat generasi muda untuk bergabung, namun masih ditemui tantangan dalam mempertahankan loyalitas dan partisipasi aktif anggotanya. Oleh karena itu, diperlukan pemahaman mengenai faktor psikologis dan sosial yang memengaruhi keputusan seseorang untuk menjadi bagian dari komunitas. Penelitian ini menggunakan pendekatan kuantitatif dengan teknik analisis regresi moderasi (Moderated Regression Analysis). Data diperoleh melalui penyebaran kuesioner kepada 65 anggota aktif komunitas OKP menggunakan skala Likert empat poin. Hasil penelitian menunjukkan bahwa Brand Congruence berpengaruh positif dan mendekati signifikan terhadap Intention to Join Community, yang berarti semakin tinggi kesesuaian nilai komunitas dengan citra diri individu, semakin besar niat untuk bergabung. Namun, Word-of-Mouth tidak terbukti signifikan sebagai variabel moderator dalam hubungan tersebut. Model regresi yang digunakan mampu menjelaskan 30,81% variasi perilaku intensi bergabung. Implikasi dari penelitian ini menunjukkan bahwa komunitas musik perlu memperkuat identitas merek dan pengalaman anggota untuk membangun keterikatan emosional yang lebih kuat, sehingga dapat meningkatkan partisipasi dan loyalitas anggota dalam jangka panjang.
creator: Jessica Jordanius
creator: Teofilus Teofilus
creator: Christina Whidya Utami
creator: Endi Sarwoko
rights: Copyright (c) 2025 Jessica Jordanius, Teofilus Teofilus, Christina Whidya Utami, Endi Sarwoko https://creativecommons.org/licenses/by/4.0
license: https://creativecommons.org/licenses/by/4.0
date: 2025-11-10
publication date: 2025-11-10
starting page: 207
ending page: 212
doi: 10.37034/jems.v8i1.267

Analisis Pengaruh Makro Ekonomi Terhadap Perkembangan Indeks Saham di BSI Pada Tahun 2021-2024
type: item
description: Penelitian ini bertujuan untuk menganalisis pengaruh indikator makroekonomi yang terdiri dari inflasi, kurs, dan Produk Domestik Bruto (PDB) terhadap indeks saham PT Bank Syariah Indonesia Tbk (BSI) pada periode Juli 2021–Desember 2024. Penelitian ini menerapkan pendekatan kuantitatif dengan analisis regresi linier berganda. Sumber data yang digunakan berupa data sekunder yang diperoleh dari publikasi resmi Bank Indonesia, Badan Pusat Statistik, serta Bursa Efek Indonesia. Hasil penelitian menunjukkan bahwa secara parsial inflasi berpengaruh negatif signifikan terhadap indeks saham BSI, yang berarti kenaikan inflasi cenderung menurunkan harga saham. Kurs juga berpengaruh negatif signifikan, sehingga pelemahan nilai tukar rupiah berdampak pada penurunan indeks saham BSI. Sementara itu, PDB berpengaruh positif signifikan, menandakan bahwa pertumbuhan ekonomi nasional mendorong peningkatan kinerja saham BSI. Hasil uji simultan (F-test) memperlihatkan bahwa ketiga variabel bebas secara bersama-sama berpengaruh signifikan terhadap indeks saham BSI dengan nilai F-hitung 23,954 lebih besar dari F-tabel 2,76 dan signifikansi 0,000 < 0,05. Nilai Adjusted R² sebesar 0,671 menunjukkan bahwa 67,1% variasi pergerakan saham BSI dapat dijelaskan oleh variabel inflasi, kurs, dan PDB, sementara 32,9% sisanya dipengaruhi oleh faktor lain di luar model penelitian ini.
creator: Faisal Fahmi
creator: Maidalena Maidalena
creator: Khairina Tambunan
rights: Copyright (c) 2025 Faisal Fahmi, Maidalena Maidalena, Khairina Tambunan https://creativecommons.org/licenses/by/4.0
license: https://creativecommons.org/licenses/by/4.0
date: 2025-11-10
publication date: 2025-11-10
starting page: 213
ending page: 220
doi: 10.37034/jems.v8i1.271

Optimasi Strategi Supply Chain LPG Terminal Sekong dan Terminal Priok PT PP untuk Meningkatkan Efisiensi Operasional Penyaluran Bulk LPG di Wilayah Jawa Bagian Barat
type: item
description: Penelitian ini mengkaji optimasi pola distribusi Liquefied Petroleum Gas (LPG) antara Terminal LPG (TLPG) Sekong dan TLPG Priok di wilayah Jawa bagian Barat untuk meningkatkan efisiensi biaya dan ketahanan stok. Pendekatan dua tahap digunakan. Tahap pertama menerapkan heuristik Evolutionary Algorithm (EA) pada Microsoft Excel Solver guna menghasilkan solusi awal pembagian suplai yang feasible dan biaya rendah. Tahap kedua menggunakan Linear Programming (LP) di Visual Studio Code (VS Code) bahasa Python dengan pustaka PuLP dan pandas untuk memperoleh solusi optimal secara matematis dan melakukan validasi hasil EA. Data operasional tahun 2024–2025 mencakup volume demand SPBE, jarak, tarif distribusi, dan kapasitas terminal. Hasil menunjukkan terjadi redistribusi suplai dari TLPG Priok ke TLPG Sekong yang meningkatkan ketahanan stok TLPG Priok (>4 hari) dan menurunkan total biaya distribusi dibanding kondisi eksisting. Model LP memberikan biaya sedikit lebih rendah dibanding EA, menegaskan komplementaritas kedua pendekatan. Temuan ini menyoroti pentingnya alokasi dinamis, koordinasi antar-terminal, dan dukungan sistem pengambilan keputusan berbasis data untuk menjaga security of supply dan efisiensi operasional.
creator: Eri Wibowo
creator: Timotius FCW Sutrisno
creator: David Sukardi Kodrat
creator: A.A.A Puty Andrina
rights: Copyright (c) 2025 Eri Wibowo, Timotius FCW Sutrisno, David Sukardi Kodrat, A A A Puty Andrina https://creativecommons.org/licenses/by/4.0
license: https://creativecommons.org/licenses/by/4.0
date: 2025-11-11
publication date: 2025-11-11
starting page: 221
ending page: 230
doi: 10.37034/jems.v8i1.268

The Influence of Transparency, Accountability, and Responsiveness on Public Trust in Padang Command Center 112 Services
type: item
description: This study examines the influence of transparency, accountability, and responsiveness on public trust in the Padang Command Center 112 (PCC 112) as a model of digital governance in local government service systems. The research aims to identify the most dominant governance dimension affecting public confidence and to evaluate the interrelationship among the three key variables within the framework of good governance. The study employed a quantitative approach using a structured survey of 166 respondents, analyzed through descriptive statistics, Pearson correlation, and multiple linear regression. The findings reveal that all three variables have a strong and significant relationship with public trust, with transparency emerging as the most influential predictor (β = 0.530), followed by responsiveness (β = 0.251) and accountability (β = 0.107). The regression model yielded an Adjusted R² of 0.705, indicating that these governance dimensions jointly explain 70.5% of the variance in public trust. The results confirm that transparent information, timely response, and ethical responsibility are essential determinants of citizen confidence in digital public services. This study contributes to the literature on governance-based trust formation and provides strategic insights for enhancing institutional legitimacy through ethical and participatory digital governance.
creator: Disa Amalia
creator: Aldri Frinaldi
creator: Hendra Naldi
creator: Lince Magriasti
rights: Copyright (c) 2025 Disa Amalia, Aldri Frinaldi, Hendra Naldi, Lince Magriasti https://creativecommons.org/licenses/by/4.0
license: https://creativecommons.org/licenses/by/4.0
date: 2025-11-12
publication date: 2025-11-12
starting page: 231
ending page: 240
doi: 10.37034/jems.v8i1.272

Effectiveness of Regional Financial Management in the Regional Government and Autonomy Bureau of the Regional Secretariat of Sumatera Province
type: item
description: This study examines the effectiveness of regional financial management within the Bureau of Government and Regional Autonomy of the Regional Secretariat of West Sumatera Province. The research aims to evaluate the bureau’s fiscal governance performance and identify strategic priorities through SWOT analysis. Employing a descriptive qualitative approach, data were collected through observation, interviews, and documentation. The analysis revealed that financial management practices have generally complied with existing regulations; however, several limitations persist, including fragmented coordination, low digital literacy, and uneven human resource capacity. Strengths lie in the presence of clear regulatory frameworks and committed leadership, while weaknesses are primarily related to outdated administrative processes. Opportunities arise from ongoing digital transformation initiatives and e-governance policies, whereas threats include rapid regulatory changes and economic instability. The findings suggest that strengthening digital readiness, leadership capability, and inter-departmental integration can significantly improve the bureau’s performance. This research contributes to the understanding of fiscal governance at the regional level and offers practical insights for policy reform and capacity development in decentralized public financial management systems.
creator: Saskia Pratiwi Danda
creator: Asnil Asnil
creator: Erianjoni Erianjoni
creator: Syamsir Syamsir
rights: Copyright (c) 2025 Saskia Pratiwi Danda, Asnil Asnil, Erianjoni Erianjoni, Syamsir Syamsir https://creativecommons.org/licenses/by/4.0
license: https://creativecommons.org/licenses/by/4.0
date: 2025-11-12
publication date: 2025-11-12
starting page: 241
ending page: 249
doi: 10.37034/jems.v8i1.273

The Role of Digital Transformation in Enhancing Human Resource Management Practices in Global Organizations
type: item
description: This study explores the role of digital transformation (DT) in enhancing Human Resource Management Practices (HRMP) within multinational enterprises (MNEs). Employing a qualitative multi case study approach, data were collected through semi structured interviews, organizational documents, and digital implementation records across global companies. The research identifies four key areas of improvement due to digital tools: recruitment, training and development, performance management, and employee engagement. AI-based platforms, cloud based HRIS, and Learning Management Systems (LMS) have streamlined processes and enabled data driven decision making. However, the study also finds significant disparities in DT effectiveness across regions, influenced by infrastructure, digital literacy, and cultural factors. Critical organizational enablers such as digital leadership, employee digital competence, and strategic alignment were found to significantly mediate DT outcomes. The findings suggest that DT in HR should be approached holistically, integrating technology with strategic planning, change management, and ethical governance. This research contributes to the theoretical framework of digital HRM and provides practical insights for global HR leaders aiming to design adaptive and culturally responsive digital strategies. The study concludes that while digital tools offer significant potential, their success depends on organizational readiness and regional adaptability. Suggestions for future research include expanding the study to small and medium sized enterprises and analyzing sector specific dynamics.
creator: Haliza Nabila Putri
creator: Agnes Dini Mardani
creator: Farid Ardyansyah
rights: Copyright (c) 2025 Haliza Nabila Putri, Agnes Dini Mardani, Farid Ardyansyah https://creativecommons.org/licenses/by/4.0
license: https://creativecommons.org/licenses/by/4.0
date: 2025-11-14
publication date: 2025-11-14
starting page: 250
ending page: 257
doi: 10.37034/jems.v8i1.279

Efek Job Relevant Information dan Desentralisasi atas Partisipasi Penyusunan Anggaran terhadap Kinerja Manajerial (Studi Empiris pada Dinas Kesehatan Kabupaten Kupang)
type: item
description: Penelitian ini bertujuan untuk menguji pengaruh partisipasi penganggaran terhadap kinerja manajerial dengan job relevant information dan desentralisasi sebagai variabel intervening pada Dinas Kesehatan Kabupaten Kupang. Penelitian ini menggunakan metode kuantitatif dengan pendekatan deskriptif-kuantitatif. Data primer dikumpulkan melalui penyebaran kuesioner (Google Form) kepada pimpinan eselon II, III, IV, dan V di Dinas Kesehatan Kabupaten Kupang sebagai responden. Pemilihan responden dilakukan dengan teknik purposive sampling, yaitu pimpinan yang telah menduduki jabatan minimal satu tahun dan terlibat langsung dalam proses penyusunan anggaran. Instrumen penelitian menggunakan skala Likert, dan teknik analisis data meliputi uji validitas, uji reliabilitas, uji asumsi klasik, analisis regresi linear berganda, serta uji hipotesis. Hasil penelitian menunjukkan bahwa partisipasi penyusunan anggaran, job relevant information, dan desentralisasi berpengaruh positif terhadap kinerja manajerial pada Dinas Kesehatan Kabupaten Kupang. Semakin tinggi partisipasi pegawai dalam penyusunan anggaran, semakin baik kualitas informasi yang digunakan, serta semakin luas pelimpahan wewenang yang diberikan, maka semakin optimal pula kinerja manajerial yang dihasilkan.
creator: Jasintha Dessy Tapatfeto
creator: Siti Munajah
creator: Abdul Halik
creator: Sulche Ifone Nafi
creator: Yunelci Martha Seliamang
rights: Copyright (c) 2025 Jasintha Dessy Tapatfeto, Siti Munajah, Abdul Halik, Sulche Ifone Nafi, Yunelci Martha Seliamang https://creativecommons.org/licenses/by/4.0
license: https://creativecommons.org/licenses/by/4.0
date: 2025-11-17
publication date: 2025-11-17
starting page: 258
ending page: 264
doi: 10.37034/jems.v8i1.274

The Influence of Organizational Culture and Leadership Style on Employees' Innovative Work Behavior at the South Coast Regional Planning Agency with Innovation Willingness as an Intervening Variable
type: item
description: This study examines the influence of organizational culture and leadership style on employees’ innovative work behavior, with innovation willingness serving as a mediating variable, in the South Coast Regional Development Planning, Research, and Innovation Agency (Bappeda Litbang). The research aims to determine the direct and indirect effects of organizational culture and leadership on innovative work behavior and to evaluate the role of innovation willingness as a psychological mediator. A quantitative causal associative approach was employed, with a population of 47 employees included through a census method. Data were collected using a structured questionnaire with a five point Likert scale and analyzed using path analysis in SPSS 25. The results indicate that organizational culture has a significant and positive effect on innovation willingness and innovative work behavior, while leadership style also contributes positively, albeit with a smaller magnitude. Innovation willingness strongly mediates the relationship, amplifying the impact of organizational culture and leadership on innovative behavior. The regression model shows that 53.1% of the variance in innovative work behavior is explained by the three variables. These findings suggest that fostering a supportive organizational culture and effective leadership, combined with enhancing employees’ innovation willingness, is crucial to promote innovative behavior in public institutions. The study provides practical insights for policymakers and administrators seeking to strengthen organizational innovation and develop human resources capable of adapting to dynamic and complex public sector challenges.
creator: Tifani Efendi
creator: Aldri Frinaldi
rights: Copyright (c) 2025 Tifani Efendi, Aldri Frinaldi https://creativecommons.org/licenses/by/4.0
license: https://creativecommons.org/licenses/by/4.0
date: 2025-11-17
publication date: 2025-11-17
starting page: 265
ending page: 274
doi: 10.37034/jems.v8i1.280

Analisis Pengaruh Kualitas Sumber Daya Aparatur Desa terhadap Kinerja Pelayanan Publik di Desa Simangambat Hutagodang, Kabupaten Tapanuli Selatan
type: item
description: Penelitian ini bertujuan untuk menganalisis pengaruh kualitas sumber daya manusia (SDM) aparatur desa terhadap kinerja pelayanan publik di Desa Simangambat Hutagodang, Kabupaten Tapanuli Selatan. Pelayanan publik yang baik menjadi indikator penting dalam mewujudkan tata kelola pemerintahan desa yang efektif. Namun, kualitas pelayanan sangat bergantung pada kemampuan, profesionalisme, dan integritas aparatur desa sebagai pelaksana kebijakan. Penelitian ini menggunakan pendekatan kualitatif dengan metode deskriptif. Teknik pengumpulan data dilakukan melalui wawancara mendalam, observasi partisipatif, dan dokumentasi. Informan terdiri dari aparatur desa, tokoh masyarakat, dan masyarakat penerima layanan. Analisis data dilakukan secara interaktif melalui proses reduksi data, penyajian data, dan penarikan kesimpulan sesuai dengan model Miles dan Huberman. Hasil penelitian menunjukkan bahwa kualitas SDM aparatur desa, khususnya dalam hal pengetahuan teknis, keterampilan administrasi, dan sikap kerja, sangat berpengaruh terhadap kualitas pelayanan publik. Keterbatasan dalam kompetensi aparatur menyebabkan keterlambatan pelayanan, minimnya inovasi, serta rendahnya respons terhadap kebutuhan masyarakat. Oleh karena itu, penelitian ini merekomendasikan perlunya peningkatan kapasitas aparatur desa melalui pelatihan, pendampingan teknis, serta evaluasi kinerja yang objektif dan akuntabel. Peningkatan kualitas SDM aparatur desa menjadi kunci dalam penyelenggaraan pelayanan publik yang partisipatif, transparan, dan berorientasi pada kepuasan masyarakat.
creator: Muhammad Yusuf Rambe
creator: Safran Efendi Pasaribu
rights: Copyright (c) 2025 Muhammad Yusuf Rambe, Safran Efendi Pasaribu https://creativecommons.org/licenses/by/4.0
license: https://creativecommons.org/licenses/by/4.0
date: 2025-11-17
publication date: 2025-11-17
starting page: 275
ending page: 280
doi: 10.37034/jems.v8i1.192

Resilent by Design: 4A-Driven Sustainable Tourism Recovery in Tanjung Lesung Special Economic Zone (SEZ)
type: item
description: Following the 2018 tsunami and the COVID-19 pandemic, Tanjung Lesung, Indonesia's first Tourism Special Economic Zone (SEZ) has faced profound challenges. These crises caused a sharp decline in tourist visits, safety concerns, and damage to the area’s reputation, slowing local economic growth and diminishing the SEZ's contributions to the national economy. These events underscored the vulnerability of tourism systems and raised concerns regarding achieving sustainable tourism objectives. This study examines the 4A framework (Attractions, Accessibility, Amenities, and Ancillary Services) to explore its role in fostering resilience and sustainability in the tourism industry. Key Penta-helix stakeholders were interviewed in-depth using a qualitative descriptive technique from both public and private sectors. This study shows that rejuvenating tourism in Tanjung Lesung SEZ depends on including the 4A framework. Results offer practical suggestions such as encouraging sustainable economic growth and good work for local communities (SDGs 1 and SDGs 8), improving safety and disaster risk reduction, and supporting action to mitigate climate change (SDGs 13). This study highlights the importance of multi-stakeholder cooperation as well as the 4A framework in reaching sustainable tourist development in a post-crisis context.
creator: Ridha Azka Raga
creator: Husna Putri Pertiwi
creator: Yulita Suryantari
creator: Mufid Salim
rights: Copyright (c) 2025 Ridha Azka Raga, Husna Putri Pertiwi, Yulita Suryantari, Mufid Salim https://creativecommons.org/licenses/by/4.0
license: https://creativecommons.org/licenses/by/4.0
date: 2025-11-21
publication date: 2025-11-21
starting page: 281
ending page: 292
doi: 10.37034/jems.v8i1.265

Transparansi, Akuntabilitas, dan Opini Audit: Cerminan Tata Kelola Daerah di Indonesia
type: item
description: Penelitian ini mengkaji pengaruh transparansi anggaran dan akuntabilitas fiskal terhadap opini audit pemerintah provinsi di Indonesia. Menggunakan pendekatan kuantitatif dengan unit analisis 34 provinsi dan data sekunder resmi (opini BPK atas LKPD, indeks/kategori transparansi APBD, dan skor SAKIP), variabel dioperasionalisasi dalam skala ordinal/interval (WTP=4 sampai dengan TMP=1; SAKIP C=1 s.d. A=5). Analisis dilakukan menggunakan regresi linear berganda di SPSS, didahului uji asumsi klasik. Hasil uji menunjukkan data berdistribusi normal (K–S p=0,322), tidak terdapat heterokedastisitas (scatterplot acak), dan tidak ada autokorelasi (DW=1,747 di antara dU=1,59 dan 4–dU=2,41). Persamaan estimasi: Y = 2,486 + 0,787X₁ + 0,546X₂. Secara parsial, transparansi anggaran berpengaruh positif signifikan terhadap opini audit (t=4,013; p<0,001), dan akuntabilitas fiskal (SAKIP) juga berpengaruh positif signifikan (t=4,230; p<0,01). Model memiliki Adjusted R²=0,393, yang mengindikasikan 39,3% variasi opini audit dijelaskan oleh kedua variabel, dengan R=0,656. Temuan mendukung hipotesis bahwa peningkatan transparansi dan akuntabilitas fiskal meningkatkan peluang pemerolehan opini Wajar Tanpa Pengecualian (WTP). Implikasi kebijakan menekankan pentingnya digitalisasi pelaporan, penguatan pengendalian internal, dan peningkatan kapasitas SDM untuk memperkuat tata kelola fiskal dan kredibilitas laporan keuangan daerah.
creator: Zahra Nurani
creator: Muhammad Din
creator: Masruddin Masruddin
creator: Rahma Masdar
rights: Copyright (c) 2025 Zahra Nurani, Muhammad Din, Masruddin Masruddin, Rahma Masdar https://creativecommons.org/licenses/by/4.0
license: https://creativecommons.org/licenses/by/4.0
date: 2025-11-21
publication date: 2025-11-21
starting page: 293
ending page: 299
doi: 10.37034/jems.v8i1.281

Analysis of Generation Z Consumer Behavior in Online Purchases: Purchase Habits and Brand Preferences in the Digital Era
type: item
description: This study explores the influence of Digital Information Access, Customer Reviews, and Digital Marketing on Purchase Habits and Brand Preference among Generation Z consumers in Indonesia’s online shopping environment. Using a quantitative approach with Partial Least Squares–Structural Equation Modeling (PLS-SEM), data were collected from 213 respondents aged 18 to 26 who actively shop online. The results indicate that all three independent variables significantly influence Purchase Habits, with Digital Marketing showing the strongest effect. However, only Customer Reviews and Digital Marketing significantly impact Brand Preference, while Digital Information Access does not. These findings suggest that habitual purchasing behavior is primarily driven by informational convenience, while brand preference formation is more influenced by emotional and social engagement. The study contributes theoretically by integrating cognitive and affective dimensions of digital consumer behavior and practically by offering insights into strategic digital marketing tailored to Generation Z. Recommendations for further research include exploring mediating factors such as trust or social identity and conducting cross-generational comparisons to enrich understanding of evolving consumer dynamics in digital ecosystems.
creator: Yolanda Desti
creator: Yozi Putri Sakinah
creator: Nora Damayanti
rights: Copyright (c) 2025 Yolanda Desti, Yozi Putri Sakinah, Nora Damayanti https://creativecommons.org/licenses/by/4.0
license: https://creativecommons.org/licenses/by/4.0
date: 2025-11-25
publication date: 2025-11-25
starting page: 300
ending page: 307
doi: 10.37034/jems.v8i1.286

Adaptive Leadership 5.0: Integration of AI and Emotional Intelligence (EQ) in the Organizational Transformation Process of Bank Muamalat West Sumatra in the Vuca Era
type: item
description: This study explores the role of Adaptive Leadership 5.0, an integrative leadership model combining Artificial Intelligence (AI) and Emotional Intelligence (EQ), in facilitating organizational transformation within Bank Muamalat West Sumatra in response to VUCA (Volatility, Uncertainty, Complexity, Ambiguity) challenges. Employing a quantitative method using Structural Equation Modeling Partial Least Squares (SEM-PLS), data were gathered from 85 respondents through online surveys, complemented by qualitative insights from expert interviews. The findings reveal that while AI and EQ do not have a significant direct impact on organizational transformation, both significantly influence VUCA responsiveness. Specifically, adaptive leadership significantly enhances transformation outcomes and reduces VUCA effects. AI has a significant positive impact on VUCA but not directly on transformation, whereas EQ strongly influences VUCA but lacks direct influence on transformation outcomes. These results suggest that technological and emotional capacities function more effectively as mediating mechanisms rather than primary drivers of change. The study contributes theoretically by advancing the concept of Adaptive Leadership 5.0 within the context of Islamic banking and highlights practical implications for leadership development programs that emphasize the ethical integration of digital innovation and emotional intelligence.
creator: Kiki Sarianti
creator: Desi Rosalina
creator: Edo Andrefson
rights: Copyright (c) 2025 Kiki Sarianti, Desi Rosalina, Edo Andrefson https://creativecommons.org/licenses/by/4.0
license: https://creativecommons.org/licenses/by/4.0
date: 2025-11-26
publication date: 2025-11-26
starting page: 308
ending page: 314
doi: 10.37034/jems.v8i1.285

Algorithmic Management and Employee Autonomy: Impacts on Creativity in Remote First Companies
type: item
description: This study explores the influence of algorithmic management on employee autonomy and creativity within remote first companies. As organizations increasingly rely on automated systems to assign tasks, monitor performance, and standardize workflows, concerns arise about how such systems impact workers' creative capacities. Using a qualitative case study approach, data were collected through semi-structured interviews with 15 employees across various digital industries. Thematic analysis revealed that while algorithmic oversight enhances operational clarity and consistency, it also imposes rigid structures that often reduce discretionary decision making and psychological safety. Autonomy emerged as a key mediating factor: employees who retained some control over how they worked were more likely to report creative engagement, while those facing strict digital control reported demotivation and cognitive fatigue. Emotional responses, such as anxiety, trust, and detachment, were also found to shape creative outcomes. The study further identified design implications for algorithmic systems, emphasizing transparency, human override mechanisms, and participatory features that support innovation. These findings suggest that creativity and algorithmic management are not mutually exclusive but require careful system design that balances control with employee empowerment. The research contributes to a deeper understanding of how digital oversight affects innovation in distributed work settings and offers practical guidance for organizations navigating remote workforce management through algorithms.
creator: Medi Wusono
creator: Mira Yona
creator: Yannik Ariyati
creator: Rahman Hasibuan
creator: Hanafi Siregar
creator: Habibuddin Nasution
creator: Wilmar Simanjuntak
creator: Peromikha Barus
creator: Siti Yolanda
rights: Copyright (c) 2025 Medi Wusono, Mira Yona, Yannik Ariyati, Rahman Hasibuan, Hanafi Siregar, Habibuddin Nasution, Wilmar Simanjuntak, Peromikha Barus, Siti Yolanda https://creativecommons.org/licenses/by/4.0
license: https://creativecommons.org/licenses/by/4.0
date: 2025-11-26
publication date: 2025-11-26
starting page: 315
ending page: 321
doi: 10.37034/jems.v8i1.288

Identify Key Drivers of Patient Dissatisfaction: Applying Importance-Performance Mapping Analysis (IPMA)
type: item
description: This study aims to identify the key factors contributing to patient dissatisfaction in six general hospitals operated by security institutions in East Java using the Importance–Performance Mapping Analysis (IPMA). Patient dissatisfaction generally arises from three categories of issues—clinical, management, and relational problems that influence patients’ experiences during hospitalization. Using a purposive sampling method, data were collected from 130 inpatients who had previously submitted complaints. The analysis indicates that clinical issues, particularly indicators related to the adequacy of pain management and the appropriateness of hospital meals (CPQY4 and CPQY5), fall within the high-importance and low-performance quadrant, making them the primary priorities for service improvement. Meanwhile, several indicators within the management and relational problem categories, such as RPCN2 and MPET4, demonstrate high performance but have a low impact on dissatisfaction, suggesting that these aspects are functioning well but are not the principal determinants of patient dissatisfaction. The implementation of this study includes recommendations to enhance clinical competence through integrated training programs, regular medical audits, and the refinement of complaint-handling procedures to ensure a more proactive and responsive approach. Additionally, strengthening interpersonal communication, improving inter-unit coordination, and conducting routine evaluations using IPMA are proposed to help hospitals more accurately target improvement priorities and support the development of patient-centered healthcare services.
creator: Anita Sevira Santoso
creator: Ferdi Antonio
rights: Copyright (c) 2025 Anita Sevira Santoso, Ferdi Antonio https://creativecommons.org/licenses/by/4.0
license: https://creativecommons.org/licenses/by/4.0
date: 2025-11-27
publication date: 2025-11-27
starting page: 322
ending page: 327
doi: 10.37034/jems.v8i1.290

Exploring the Digital Entrepreneurship Ecosystem in Indonesian Higher Education: Barriers, Enablers, and Strategic Empowerment
type: item
description: This study explores the configuration of digital entrepreneurship ecosystems in Indonesian higher education institutions (HEIs), emphasizing barriers and enabling factors that shape students’ entrepreneurial engagement. Using an explanatory sequential mixed-methods design, the research integrates quantitative survey data (N = 173) and qualitative interviews to examine entrepreneurial readiness, innovation capacity, and institutional support structures. Findings indicate that students demonstrate high motivation and self-efficacy but face persistent constraints related to mentorship, funding, and technical access. The qualitative phase identifies six recurring challenges—ideation and market-fit, marketing skills, time management, mentoring gaps, technical limitations, and financial barriers—revealing a fragmented yet promising ecosystem. To address these issues, the study proposes the Strategic Empowerment Model for Digital Entrepreneurship (SEM-DE), a four-lever framework emphasizing structured ideation, continuous mentoring, skill-based clinics, and micro-grant schemes. This research contributes a contextualized and actionable model for strengthening university-based entrepreneurship ecosystems and informs policy directions toward inclusive, innovation-driven higher education in emerging economies.
creator: Masyithoh Annisaush Sholihah
creator: Isna Ajeng Saputri
creator: Nabila Istiqomah
rights: Copyright (c) 2025 Masyithoh Annisaush Sholihah, Isna Ajeng Saputri , Nabila Istiqomah https://creativecommons.org/licenses/by/4.0
license: https://creativecommons.org/licenses/by/4.0
date: 2025-11-28
publication date: 2025-11-28
starting page: 328
ending page: 334
doi: 10.37034/jems.v8i1.284

Kelelahan Digital dan Kreativitas: Menyelidiki Peran Empowerment dalam Hubungan antara Digital Fatigue dan Kreativitas
type: item
description: Penelitian ini bertujuan untuk menelaah bagaimana digital fatigue memengaruhi kreativitas karyawan, dengan burnout berperan sebagai variabel mediasi dan psychological empowerment sebagai faktor moderasi tambahan. Penelitian difokuskan pada karyawan yang mengalami tuntutan kerja digital, seperti komunikasi di luar jam kerja dan penggunaan perangkat secara berkepanjangan. Desain penelitian yang digunakan bersifat kuantitatif, dengan kuesioner terstruktur menggunakan skala Likert yang disebarkan kepada karyawan di beberapa organisasi terpilih. Data dianalisis menggunakan Structural Equation Modelling (SEM) melalui AMOS untuk menilai hubungan langsung, tidak langsung, dan moderasi antar variabel. Hasil penelitian menunjukkan bahwa digital fatigue secara signifikan meningkatkan burnout, yang selanjutnya berdampak negatif pada kreativitas karyawan. Psychological empowerment berperan sebagai moderator yang menahan dampak burnout terhadap kreativitas, menekankan perannya dalam mengurangi konsekuensi negatif digital fatigue. Penelitian ini memperjelas bagaimana digital fatigue menurunkan kreativitas dan menekankan psychological empowerment sebagai faktor internal penting. Secara nyata, temuan ini mendorong organisasi untuk membatasi beban komunikasi digital dan memperkuat empowerment agar kreativitas karyawan tetap terjaga.
creator: Sherly Amalia Khusuma
creator: David Sukardi Kodrat
rights: Copyright (c) 2025 Sherly Amalia Khusuma, David Sukardi Kodrat https://creativecommons.org/licenses/by/4.0
license: https://creativecommons.org/licenses/by/4.0
date: 2025-12-01
publication date: 2025-12-01
starting page: 335
ending page: 341
doi: 10.37034/jems.v8i1.296

Kajian Kajian Persepsi Masyarakat terhadap Akad Murabahah dan Musyarakah dalam Sistem Pembiayaan Syariah di Desa Sei Semayang
type: item
description: Penelitian ini mengkaji penerapan pembiayaan syariah melalui akad murabahah dan musyarakah di Desa Sei Semayang serta dampaknya bagi sosial-ekonomi. Metode kualitatif studi kasus digunakan melalui wawancara semi-terstruktur dengan nasabah UMK, aparat desa dan petugas bank melalui proses layanan, analisis dokumen produk, SOP dan statistik desa. Validitas dijaga dengan triangulasi sumber-teknik dan member checking melalui analisis lewat reduksi data, penyajian dan penarikan kesimpulan. Hasil menunjukkan literasi prinsip dasar cukup baik, namun pemahaman detail akad seperti harga pokok, margin, skema bagi hasil dan risiko masih terbatas. Persepsi kepatuhan syariah positif dan minat tinggi, tetapi akses informasi, jarak layanan dan kapasitas pencatatan usaha membatasi pemanfaatan. Secara ekonomi, pembiayaan meningkatkan permodalan mikro-kecil ketahanan rumah tangga menjadi sebuah tantangan utama yaitu literasi akad dan risiko gagal bayar. Implikasi bank syariah perlu edukasi berbasis studi kasus dan simulasi, digital onboarding melalui pendampingan manajemen risiko dan keuangan usaha. Pemerintah desa dan tokoh komunitas dapat menjadi mitra sosialisasi untuk mengembangkan instrumen penilaian literasi akad serta mengevaluasi efektivitas intervensi. Penguatan literasi dan inklusi keuangan syariah diharapkan memperluas manfaat pembiayaan bagi pelaku usaha serta memperkuat perekonomian desa secara lebih berkelanjutan.
creator: Khairunnisa Khairunnisa
creator: Hendra Harmain
creator: Khairina Tambunan
rights: Copyright (c) 2025 Khairunnisa Khairunnisa, Hendra Harmain, Khairina Tambunan https://creativecommons.org/licenses/by/4.0
license: https://creativecommons.org/licenses/by/4.0
date: 2025-12-02
publication date: 2025-12-02
starting page: 342
ending page: 352
doi: 10.37034/jems.v8i1.269

Achievement Operation Performance: The Role of Soft TQM to Business Performance
type: item
description: Micro, Small, and Medium Enterprises (MSMEs) play a vital role in driving Indonesia’s economic growth, innovation, and job creation. However, the majority of MSMEs, particularly in the food and beverage sector, face significant challenges in quality control and operational efficiency due to limited internal resources. This study aims to investigate the effect of Soft Total Quality Management (Soft TQM) on Operational Performance and Business Performance, with Operational Performance examined as a mediating variable. Using a quantitative approach, data were collected through an online questionnaire distributed to 185 student-owned food and beverage businesses at Ciputra University Surabaya. Respondents were selected from three cohorts (2021, 2022, 2023) using a purposive sampling technique. The data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with the help of SmartPLS software. The results indicate that Soft TQM significantly affects Operational Performance, and that Operational Performance significantly affects Business Performance. However, the direct effect of Soft TQM on Business Performance, as well as its indirect effect through Operational Performance, is not statistically significant. These findings suggest that while Soft TQM can enhance internal operations, its impact on overall business performance is contingent upon the presence of structured systems and readiness of internal capabilities. Therefore, strengthening operational systems and aligning TQM practices with organizational strategy is crucial for MSMEs aiming for sustainable competitiveness.
creator: Kevin Nathanael Saputra Djolin
creator: Timotius F C W Sutrisno
creator: Anak Agung Ayu Puty Andrina
rights: Copyright (c) 2025 Kevin Nathanael Saputra Djolin, Timotius F C W Sutrisno, Anak Agung Ayu Puty Andrina https://creativecommons.org/licenses/by/4.0
license: https://creativecommons.org/licenses/by/4.0
date: 2025-12-02
publication date: 2025-12-02
starting page: 353
ending page: 359
doi: 10.37034/jems.v8i1.276

Building Trust in E-Commerce Platform: The Effect of TAM Factor to Repurchase Intention
type: item
description: This study aims to examine how the factors in the Technology Acceptance Model (TAM), namely ease of Use, security, and privacy concerns, influence repurchase intention on the Shopee e-commerce platform, with trust as a mediator. The research targets active students at Ciputra University Surabaya who use Shopee as their primary e-commerce platform for transactions. A quantitative approach was used, with a survey design involving 304 respondents. Data were collected through a questionnaire using a 7-point Likert scale and analyzed using Structural Equation Modeling (SEM) via SmartPLS 4.0. The results show that Ease of Use, Security, and Privacy Concerns significantly influence Trust, each with values above the ideal threshold. Furthermore, Trust serves as a mediator between these TAM factors and repurchase intention. Privacy concerns proved to be the strongest factor influencing trust, highlighting the importance of data protection in building user trust. These findings indicate the importance of optimizing platform usability, implementing robust security measures, and establishing clear privacy policies to gain user trust and encourage repurchase intention.
creator: Laurensia I Gusti Ayu Carla Tiffany
creator: Timotius F C W Sutrisno
creator: Anak Agung Ayu Puty Andrina
rights: Copyright (c) 2025 Laurensia I Gusti Ayu Carla Tiffany, Timotius F C W Sutrisno, Anak Agung Ayu Puty Andrina https://creativecommons.org/licenses/by/4.0
license: https://creativecommons.org/licenses/by/4.0
date: 2025-12-05
publication date: 2025-12-05
starting page: 360
ending page: 367
doi: 10.37034/jems.v8i1.277

Entrepreneurship, Innovation, and Business Environment Adaptation: Determinants of Culinary SMEs’ Performance in Semarang
type: item
description: SMEs are independent productive enterprises managed by individuals or business entities that are not subsidiaries or branches of larger companies. This study aims to analyze the influence of entrepreneurial orientation, business environment adaptation, and business innovation on business performance through competitive advantage among culinary SMEs in Semarang City. The research involved 120 respondents, consisting of owners and managers of culinary SMEs in Semarang. Data were analyzed using the Structural Equation Modelling (SEM) method with the support of IBM AMOS 22 software. The findings reveal that entrepreneurial orientation, business environment adaptation, and innovation influence business performance through competitive advantage. However, only business environment adaptation has a direct effect on business performance without going through competitive advantage, while the other variables impact business performance only when mediated by competitive advantage. Therefore, MSME owners are advised to strengthen their adaptability, business innovation, and entrepreneurial orientation in order to face market dynamics and competition. For further research, it is highly recommended to expand the study to other MSME sectors or different regions to enrich local business development strategies.
creator: Aryoga Wiweko
creator: Afina Hasya
creator: Adi Wahyu Anggara
rights: Copyright (c) 2025 Aryoga Wiweko, Afina Hasya, Adi Wahyu Anggara https://creativecommons.org/licenses/by/4.0
license: https://creativecommons.org/licenses/by/4.0
date: 2025-12-05
publication date: 2025-12-05
starting page: 368
ending page: 373
doi: 10.37034/jems.v8i1.270

The Role of Biodiversity Potential in Sustainable Ecotourism Development Strategy: A Case Study of Mount Sigogor Nature Reserve and Mount Picis Nature Reserve
type: item
description: The Mount Picis and Mount Sigogor Nature Reserves in Ponorogo Regency, East Java, are conservation areas with significant potential for high biodiversity, including habitats for protected species such as the Javan Hawk-eagle and the Javan Leopard, as well as vital environmental services. This study aims to formulate a strategy for developing sustainable ecotourism-based nature tourism in the Mount Picis and Mount Sigogor Nature Reserves, Ponorogo Regency. The data from this study were analyzed using the SWOT method, identifying internal and external factors. The area's main strengths include its ecosystem integrity and rich flora and fauna diversity, while opportunities came from local government support and the participation of buffer communities. However, significant weaknesses include limited management facilities and infrastructure, suboptimal area data, and external threats such as low community well-being and the risk of forest fires. Based on this analysis, two main strategic objectives were formulated: (1) Increasing research and education based on biological potential, and (2) Maintaining the security and integrity of the area. The implementation strategy includes developing a potential database, adding infrastructure, improving human resources, and securing the area integrated with the economic empowerment of communities in the buffer zone. The conclusion of this study is that ecotourism development in the Picis mount and Gunung mount Nature Reserve must be carried out adaptively, prioritizing conservation, and involving the active participation of local communities to ensure the sustainability of the ecological and social functions of the area.
creator: Nur Patria Kurniawan
creator: Liris Lis Komara
rights: Copyright (c) 2025 Nur Patria Kurniawan, Liris Lis Komara https://creativecommons.org/licenses/by/4.0
license: https://creativecommons.org/licenses/by/4.0
date: 2025-12-05
publication date: 2025-12-05
starting page: 374
ending page: 386
doi: 10.37034/jems.v8i1.282

Pengaruh Karakteristik Pekerjaan, Kepuasan Kerja terhadap Komitmen Karyawan Melalui Kedisiplinan
type: item
description: Dalam lingkungan kerja yang terus berubah, memahami faktor-faktor yang mampu membangun komitmen karyawan menjadi semakin penting bagi organisasi. Komitmen tidak muncul begitu saja, ia dipengaruhi oleh bagaimana pekerjaan dirasakan, seberapa puas karyawan dalam menjalani perannya, serta bagaimana kedisiplinan terbentuk dalam aktivitas kerja sehari-hari. Penelitian ini dilakukan untuk melihat hubungan di antara variabel-variabel tersebut pada Bank BPR Koto Baru Tanah Datar. Penelitian ini merupakan penelitian kuantitatif dengan metode pengumpulan data melalui penyebaran kuesioner menggunakan teknik sampel jenuh. Analisis data dilakukan menggunakan path analysis berbasis Partial Least Squares (PLS), yang mencakup pengujian outer model, inner model, serta uji hipotesis, dengan bantuan software SmartPLS 3.0. Hasil penelitian menunjukkan bahwa karakteristik pekerjaan serta kepuasan kerja sama-sama berpengaruh positif dan signifikan terhadap kedisiplinan. Karakteristik pekerjaan juga terbukti berpengaruh positif dan signifikan terhadap komitmen karyawan, sedangkan kepuasan kerja memiliki pengaruh negatif namun tidak signifikan. Kedisiplinan ditemukan memberikan pengaruh positif dan signifikan terhadap komitmen karyawan. Selain itu, karakteristik pekerjaan berpengaruh positif dan signifikan terhadap komitmen karyawan melalui kedisiplinan sebagai variabel intervening. Namun, pengaruh kepuasan kerja terhadap komitmen karyawan melalui kedisiplinan menunjukkan hasil positif tetapi tidak signifikan.
creator: Omia Crefioza
creator: Ai Elis Karlinda
creator: Nia Nadilla
rights: Copyright (c) 2025 Omia Crefioza, Ai Elis Karlinda, Nia Nadilla https://creativecommons.org/licenses/by/4.0
license: https://creativecommons.org/licenses/by/4.0
date: 2025-12-18
publication date: 2025-12-18
starting page: 387
ending page: 393
doi: 10.37034/jems.v8i1.308